Lead Cloud Engineer (RapidScale)

Cox Communications • Raleigh, NC

388d • $117,300 - $195,500

About The Position

The Lead Cloud Engineer at RapidScale is responsible for maintaining the overall health of managed cloud services within the Architecture team. This role focuses on supporting the development, growth, and stability of RapidScale's data centers, specializing in troubleshooting, documentation, and management of core Storage, Compute, and Virtualization platforms. The position requires collaboration with various teams to ensure compliance and security while implementing architectural designs and updates.

Requirements

• Bachelor's degree in a related discipline and 6 years' experience in a related field, or a master's degree and 4 years' experience, or 10 years' experience in a related field.
• Proven level of expertise & competence with Infrastructure implementation, operations, monitoring & design.
• Ability to demonstrate a high level of competency with managing technical projects in a high-paced, dynamic environment.
• Willingness to work night or weekends as needed and on a 24x7 on-call rotation schedule.
• Ability to apply attained experiences and knowledge in solving complex problems.

Nice To Haves

• VMware vSphere (ESXi, vCenter)
• Other Linux OS Management (Ubuntu/Red Hat)
• Storage Protocols (FC, iSCSI, NFS)
• Storage Systems (vSAN, NetApp, Pure Storage)
• Cisco UCS
• Scripting & Automation (PowerShell/PowerCLI, Ansible, REST)
• Basic to Intermediate networking (VLAN, LACP, etc)
• Experience with Monitoring Systems and alerting configuration
• Backup and DR products like VEEAM and Zerto

Responsibilities

• Maintain and help develop multiple cloud environments within RapidScale's infrastructure (Compute, Storage, Virtual Network, Hypervisor, Backups, DR, and Monitoring).
• Facilitate resolution of trouble tickets escalated to the Architecture team when necessary.
• Execute initiatives to reduce failures, defects, and improve overall performance.
• Document procedures and processes for use by other cloud operators.
• Provide support for other Engineers and Architects on the team.
• Work closely with Architects, Security, and Compliance to patch, address and mitigate vulnerabilities, and compliance requirements.
• Implement Architecture designs and updates.
• Ensure proper monitoring and alerting configuration of infrastructure components.

Benefits

• Flexible vacation policy allowing employees to take as much vacation with pay as they deem consistent with their duties.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for personal or family wellness.
• Additional paid time off for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k)).
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Broadcasting and Content Providers
• Education Level: Bachelor's degree