Lead Customer Service Representative, Full or Part Time

Circle K - Plant City, FL

Part-time - Entry Level

Plant City, FL

Food and Beverage Retailers

About the position

The Lead Customer Service Representative plays a crucial role in delivering exceptional customer service while leading a team in a fast-paced retail environment. This position involves managing customer interactions, overseeing daily operations, and ensuring a high standard of store appearance and service. The role offers opportunities for career advancement and requires a proactive approach to problem-solving and team leadership.

Responsibilities

• Greet customers and provide excellent customer service.
• Run the register and handle cash transactions.
• Make purchase suggestions to customers.
• Lead shifts and supervise entry-level employees.
• Maintain high standards for store appearance and cleanliness.
• Work in various areas of the store to assist with daily tasks.
• Interact with customers in a friendly and engaging manner.

Requirements

• Retail and customer service experience.
• Entry level management experience.
• Sales associate or cashiering experience.
• High School Diploma or equivalent.
• Strong communication skills and ability to work as part of a team.
• Motivation to advance in your career.

Nice-to-haves

• Willingness to learn and have fun!

Benefits

• Medical, Vision, Dental, & Life Insurance
• Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement
• Paid Comprehensive Training