ABM Industries-posted 9 months ago
Full-time • Entry Level
Newark, NJ
Specialty Trade Contractors

Under the direction of the Shift Manager provide the first-line supervision of all personnel of the contractor engaged in the parking lot operation to ensure safe and efficient service, which may include resolution of problems at the exit plazas. Check all parking equipment and areas for condition and serviceability. Note cleanliness, rubbish, broken glass, condition of time clock, doors, windows, instruction cards and sheets and all equipment. Note deficiencies and corrective action in the CSR duty log. Check accuracy of time stamped by all time clocks at least once during assigned shift. Conduct field inspections on a regular basis and report deficiencies to the Shift Manager.

  • Master all job functions and responsibilities of the parking attendants, supervise them, and provide necessary advice and training.
  • Be prepared to work any assigned posts at any point.
  • Possess significant computer training to train new supervisors and correct equipment problems.
  • Communicate with patrons and solve problems at entry lanes, exit lanes, and pre-paid stations.
  • Do not leave assigned post unattended without prior approval from the Shift Manager.
  • Understand and use the Port Authority Revenue Control System (RCS).
  • Check all parking equipment and areas for condition and serviceability.
  • Note deficiencies and corrective action in CSR Duty log and notify the Shift Manager of urgent matters.
  • Check accuracy of time stamped by all time clocks at least once during assigned shift.
  • Conduct field inspections regularly and report deficiencies to the Shift Manager.
  • Physically inspect company vehicles for cleanliness and damage.
  • Supervise elevators and escalators as required.
  • Must be 18 years of age or older.
  • Must meet all requirements to receive approval for working in specific ATS environments.
  • Valid Driver's License.
  • Customer Service Experience.
  • One year of lead or supervisory experience.
  • Comprehensive benefits package.
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