Homesafe Alliance - Providence, RI

posted 5 months ago

Full-time - Mid Level
Remote - Providence, RI
Truck Transportation

About the position

The Lead IT Business Process Analyst at HomeSafe Alliance will play a crucial role in managing and enhancing the Costpoint system to meet the evolving needs of the organization. This position involves collaboration with technical and functional subject matter experts to ensure the effective implementation of system enhancements, documentation of processes, and troubleshooting of complex issues. The analyst will also be responsible for executing system upgrades and integrating with other software solutions, contributing to the overall efficiency and effectiveness of the business operations.

Responsibilities

  • Act as a liaison between Business system and IT Operational teams for the development and implementation of enhancements and extensions in Costpoint.
  • Prepare and maintain documentation, including policies, process flow documentation and procedures relating to the Costpoint technical processes.
  • Assist Business Systems team with Costpoint questions and use specialized knowledge or skills to solve complex and unique problems.
  • Evaluate new applications, system requirements, developments by Deltek, and recommend appropriate solutions and alternatives based on evolving business needs.
  • Develop complex SQL scripts to troubleshoot issues and work with Deltek customer care to resolve.
  • Execute system upgrades, monthly releases and Pre-DSM fixes into DEV, STAGE and Production environments for both Costpoint and Cognos.
  • Create Custom tables and views for non-native functionality (i.e., Claims) and develop custom logic in Costpoint.
  • Integrate with other software solutions.

Requirements

  • Bachelor's Degree and 7+ years of related technical support for Costpoint, Time and Expense, and Cognos.
  • Government contracting experience required and must be listed on resume.
  • Must be a U.S. citizen due to contractual requirements.
  • Experience with Costpoint extensibility, internal integrations (ETL tool knowledge), Weblogic and AppDynamics.
  • Costpoint Knowledge of front-end applications screens, functions and job processing and how these tie to the database tables and other applications, functions, and processes.
  • Excellent communication skills both oral and written.
  • Excellent analytical skills.
  • Ability to handle multiple conflicting priorities.
  • Ability to meet tight changing deadlines.
  • Goal and high standard driven.
  • Ability to obtain security clearance, as needed.

Nice-to-haves

  • Experience with Deltek CMI
  • Knowledge of Oracle Application Express (APEX)

Benefits

  • Medical, Dental and Vision Insurance.
  • Paid time off (PTO) Three weeks of PTO for newly hired employees.
  • 401(k).
  • Health and Wellness Programs.
  • Disability, Life and AD&D insurance.
  • Employee Support program.
  • Family Support: Bright Horizons, child and elder care services.
  • Teladoc Medical Experts, second opinion program.
  • Travel Accident & Medical.
  • TRICARE Supplement Plan.
  • Voluntary Benefit Plans.
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