Lead Network Rules Technical Writer

Full-time - Mid Level

Riverwoods, IL

Credit Intermediation and Related Activities

About the position

Responsible for the review and development of policy content across all network Operating Regulations applicable to Issuers, Acquirers and Merchants. Collaborates with internal stakeholders to accurately document partner requirements for compliance. Works with Legal and governing bodies to approve new policy for external publication. Produces accurate and effective policy content in accordance with business requirements, SOPs and controls, and established network release deadlines.

Responsibilities

• Develop new policy content in support of business needs, ensuring policy addresses all requirements and is aligned across Discover and DCI networks and the industry, when applicable.
• Ongoing review of existing policy content to confirm content is relevant, aligned with industry when applicable, and accurate.
• Leads and/or participate in meetings with internal stakeholders, including Legal, Risk, Products, Infrastructure, Client Support, and others to develop policy content.
• Ensure accurate tracing of document assignments and retention of draft files and all related materials in team repositories in accordance with retention policies.
• Maintain and operate in accordance with documented procedures and controls.

Requirements

• Bachelors Communications, English Studies, Business Administration or Management
• 4+ years Business to business communications, policy or contract writing, technical writing, or related field.

Nice-to-haves

• Bachelor's Degree in Law
• 4+ years Operations or related
• 4+ years Payments industry or related

Benefits

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan