Lead, Product Design (UX)

$145,000 - $215,000/Yr

Lucid Group - Newark, CA

posted 3 months ago

Full-time - Mid Level
Hybrid - Newark, CA
Professional, Scientific, and Technical Services

About the position

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. We are currently seeking a talented and experienced Lead Product Designer to lead our Product Design efforts in the IT - Sales, Service, and Commerce Team. As the Lead Product Designer, you will be responsible for overseeing the entire design process, from conceptualization to implementation, ensuring that both our internal and customer-facing products are user-friendly, functional, and visually appealing. You will work closely with cross-functional teams to understand business requirements, user needs, and market trends to drive the creation of innovative and compelling product designs. You will design intuitive workflows, apply world-class interaction design, and information architecture to transform the operational and customer experiences. In this role, you will apply design thinking methodologies to understand user needs, pain points, and opportunities. This involves conducting user research, empathy mapping, and defining design challenges. You will develop a strategic vision for Lucid's sales, service, and commerce experiences, aligning this vision with business goals and customer expectations. You will lead the end-to-end product design process, collaborating with cross-functional teams to create seamless experiences and drive innovation by integrating emerging design technologies and trends specific to the EV industry. Your responsibilities will also include designing intuitive interfaces for online sales channels, enhancing the service experience for EV owners, and creating a seamless commerce experience for financing and payments. You will partner with stakeholders across the organization, including marketing, sales, service, and engineering, advocating for design decisions and ensuring alignment with business objectives. You will manage multiple design projects simultaneously, ensuring that deadlines are met and deliverables are of the highest quality. Your role will also involve supervising overall design quality and motivating the team to redefine products or projects, providing new design guidance and feedback to other designers for their product domains.

Responsibilities

  • Oversee the entire design process from conceptualization to implementation.
  • Collaborate with cross-functional teams to understand business requirements, user needs, and market trends.
  • Apply design thinking methodologies to understand user needs, pain points, and opportunities.
  • Develop a strategic vision for Lucid's sales, service, and commerce experiences.
  • Lead the end-to-end product design process, from ideation to execution.
  • Design intuitive interfaces for online sales channels, optimizing user journey steps.
  • Enhance the service experience for EV owners by designing user-friendly interfaces for service scheduling and maintenance tracking.
  • Create a seamless commerce experience for financing and payments.
  • Partner with stakeholders across the organization to advocate for design decisions.
  • Manage multiple design projects simultaneously, ensuring deadlines are met and deliverables are of high quality.

Requirements

  • 5+ years of professional experience in product or UI/UX design domain.
  • Experience working on both internal systems and customer-facing projects.
  • Proven ability in influencing teams through strategic thinking and communication with user-centered design principles and methodologies.
  • Excellent communication, collaboration, and leadership skills.
  • Solid knowledge of design tools such as Sketch, Figma, Adobe Creative Suite.

Nice-to-haves

  • Experience in the automotive vehicle industry or with Salesforce tools.
  • Experience with designing operational experiences related to Sales CRM.
  • Passionate about design and technology trends.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Vacation
  • 401k
  • Equity program participation
  • Discretionary annual incentive program
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