Bill International Co.,Ltd. - Draper, UT

posted 3 months ago

Full-time - Senior
Hybrid - Draper, UT
Professional, Scientific, and Technical Services

About the position

Do the best work of your career as a champion for small and mid-size businesses. BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you're looking for a place that helps you do the best work of your career, look no further than BILL. Make your impact within a rapidly growing Fintech Company. As a Sr. Lead Product Designer on the Card Servicing team, you will play a critical role in shaping the user experience for products managing a $15 billion customer payment volume within our Spend and Expense platform. Your primary focus will be optimizing payment experiences, managing delinquency, and enhancing bank account and payment functionalities. You will work on features related to billing cycles, payments, lines of credit, and other card-related services, ensuring they are intuitive, efficient, and aligned with business objectives.

Responsibilities

  • Lead cross-functional collaboration by working closely with Product Management, Engineering, Research, Data, and Product Marketing teams.
  • Utilize data and user insights to inform and guide design decisions.
  • Conduct user research to uncover and deeply understand user needs, pain points, and preferences.
  • Own the entire design process, from initial research and ideation to design, testing, validation, and final implementation.
  • Develop and implement innovative, adaptable design strategies that address both end-user and internal team requirements.
  • Mentor and inspire other designers, fostering a collaborative and positive team culture.
  • Regularly present design concepts, strategies, and updates to senior leadership and key stakeholders.
  • Contribute to and help evolve the design system, ensuring consistency and scalability across products.
  • Develop high-fidelity prototypes and lead usability testing sessions to validate design concepts.
  • Collaborate with product managers and engineers to scope design projects, establish timelines, and ensure on-time delivery of high-quality designs.

Requirements

  • 7+ years of experience in product design, with a proven track record of leading design projects from concept to launch.
  • Proficiency in design tools such as Figma and Adobe Creative Suite.
  • Strong understanding of UX/UI principles, interaction design, and visual design.
  • Bachelor's or Master's degree in Design, Interaction Design, a related field, or equivalent practical experience.
  • Strong leadership skills with experience mentoring and leading design teams.
  • Ability to drive consensus and foster collaboration in a cross-functional team environment.
  • Ability to think strategically and critically, using data to make informed design decisions.
  • Excellent communication skills with the ability to articulate design decisions and strategies to stakeholders at all levels.

Nice-to-haves

  • Previous experience in FinTech or a related industry is a plus.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Employee stock purchase plan
  • Flexible spending account
  • 100% paid employee health, dental, and vision plans
  • HSA & FSA accounts
  • Life Insurance, Long & Short-term disability coverage
  • 11+ Observed holidays and wellness days and flexible time off
  • Employee Stock Purchase Program with employee discounts
  • Wellness & Fitness initiatives
  • Employee recognition and referral programs
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