Chime Capital - San Francisco, CA
posted about 1 month ago
At Chime, Product Operations Managers act as the operational back-bone that enables excellence in our product management teams. We exist to support the product organization with a greater depth of understanding of our current products, how they work, and each stakeholder's responsibilities and processes within each product. As a Lead Product Operations Manager, you will lead the development and scaling of Generative AI partnerships, capabilities, and tooling for internal and customer-facing solutions. You will work closely with cross-functional teams, including product management, engineering, and customer success, to ensure that our AI-powered products deliver exceptional value and improve both internal processes and customer experiences. We are seeking a highly motivated individual with expertise in Generative AI tools and strategies, experience in customer-facing AI solutions, and a deep understanding of how these tools can be utilized internally within tech companies to drive efficiency and innovation.