Lead Project Coordinator

Lumen Technologies • Olympia, WA

427d • $68,757 - $91,675

About The Position

The Lead Project Coordinator at Lumen is a fully experienced role that acts as a Subject Matter Expert in Order Management. This position is responsible for coordinating various order activities, ensuring timely delivery, and managing order-related paperwork. The Lead Project Coordinator plays a crucial role in project success by controlling order workflow, scheduling assignments, and communicating risks and opportunities to project management and internal stakeholders.

Requirements

• Associates degree or equivalent education and relevant experience
• 4-6 years of experience
• Highly organized and detail-oriented
• Experienced with project management/coordination
• Proficient in Microsoft Office 365 (Word, PowerPoint, Outlook) and Microsoft Excel
• Strong verbal and written communication skills
• Ability to communicate project needs to internal teams/vendors
• Utilize a consultative approach and maintain strong working relationships across multiple departments
• Motivated self-starter with experience in a fast-paced work environment
• Strong ability to provide leadership/mentoring to other team members.

Nice To Haves

• BA and 2 years experience or minimum 4 years related experience in implementation, provisioning, technical order processing and Dark Fiber installation/construction projects
• Knowledge of Salesforce, Site Survey Tool, CAT, Excel, 3GIS
• Experience in technical order management

Responsibilities

• Verify, coordinate and track the delivery of orders to ensure expectations and Service Delivery commitments are met
• Participate in order submission meetings and propose improvements as Subject Matter Expert
• Evaluate potential problems with orders and recommend solutions
• Manage order-related paperwork ensuring all materials are current and properly managed
• Provide Subject Matter expertise in Upfront Order Details including roadblock resolution and risk management
• Communicate Order Escalation to Project Manager for inclusion in overall Project Risk management.

Benefits

• Health insurance coverage
• Life insurance coverage
• Dental insurance coverage
• 401k benefit for retirement savings plan
• Paid holidays
• Paid volunteer time
• Flexible scheduling
• Professional development opportunities
• Employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Associate degree