Lead Scrum Master / Agile Coach

Wolters Kluwer - Coppell, TX

Full-time - Senior

Hybrid - Coppell, TX

Publishing Industries

About the position

The Lead Scrum Master / Agile Coach at Wolters Kluwer is a pivotal role focused on enhancing team and organizational agility. This position involves coaching and mentoring teams and leadership to adopt Agile methodologies, fostering a culture of continuous improvement, and utilizing data to drive organizational performance. The Agile Coach will work collaboratively with various stakeholders to identify impediments, define measurable objectives, and implement Lean/Agile practices that maximize business outcomes.

Responsibilities

• Work with leadership and team members to identify organizational impediments and opportunities for improvement, defining measurable objectives for their teams.
• Educate, coach, and mentor team members and leaders at various levels to improve organizational outcomes through the application and adaptation of Lean/Agile practices.
• Utilize Power BI to create extensible and reusable metrics dashboards that unify the understanding of team and ART level metrics.
• Leverage metrics dashboards to assess organizational agility and foster a culture of continuous improvement.
• Foster a culture of continuous learning through the creation and delivery of custom training/workshops and SAFe certification classes.
• Facilitate, teach, and mentor conflict resolution discussions and alternative approaches to achieve desired business outcomes.
• Participate as a member of the TAA-NA Lean Agile Center of Excellence to define and drive agile transformation strategy.
• Work in various styles (hands-on, consultant, or coaching) with new and existing teams of different sizes and locations.
• Partner with Scrum Masters, RTEs, and Agile Coaches across the organization to align on driving intended agile transformation outcomes.

Requirements

• Bachelor's Degree or equivalent work experience.
• 8+ years of experience in software product development organizations using Agile practices in roles such as Scrum Master, Release/Solution Train Engineer, or Agile Coach/SPC.
• 2+ years of experience as an Agile Coach for multiple teams in a software product development organization.
• 2+ years of hands-on experience developing reports and dashboards in Power BI, including experience sourcing data from Azure DevOps and/or Jira.
• Proficiency in DAX (data analysis expressions) and Power Query.
• Practical experience implementing Lean/Agile practices and frameworks (e.g., Scrum, Kanban, SAFe) in large software product development organizations.
• Experience fostering an Agile mindset across large software product development organizations and coaching teams through the transition to Agile practices.
• Strong presentation, facilitation, communication, and interpersonal skills, including coaching and mentoring.
• Experience influencing peers and stakeholders and leading change.
• Passionate about fostering the continued growth of peers, managers, and team members.
• Driven, curious, continuous learner who strives to understand the business impact of work.
• Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), SAFe Agilist (SA), SAFe Practitioner (SP), or other relevant certifications.

Nice-to-haves

• SAFe Practice Consultant (SPC) certification or equivalent.

Benefits

• Competitive salary
• Hybrid work environment
• Opportunities for professional development and training
• Health insurance
• 401k plan with matching contributions
• Paid time off and holidays