Lead Technical Writer

- Senior

Springfield, IL

Computer and Electronic Product Manufacturing

About the position

The Lead Technical Writer is expected to write release notes, technical documentation, integration guides, configuration guides, and end user guides, with minimal assistance. Must work closely with development teams to gather input for documents. Must be able to adhere to the defi Style Guide. Must be able to multi-task and pivot on demand.

Responsibilities

• Produce clear, concise and meaningful documentation.
• Assist with process creation and documentation.
• Collaborate with team on daily basis to ensure alignment on strategy and products.
• Pull release report and write release notes.
• Create various types of technical documentation across all defi products.
• Assist with editing.
• Upload documentation to Knowledge Base and maintain.
• Validate articles in Knowledge Base.
• Assist with technical script writing.

Requirements

• English Degree: English, Journalism
• 5+ years technical writing experience
• Minimum 2 years' technical writing experience
• Experience working with development teams
• Experience in FinTech, Banking, Lending Software

Nice-to-haves

• Familiarity with Azure DevOps, ServiceNow, Loopio, Scribe, MS Copilot, Azure OpenAI, and Vyond are a plus