Lead, Technical Writer

About the position

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB product family. Our goal is to help our readers successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Product organization and is tightly integrated with the engineering teams responsible for each product. We are hiring a Lead Technical Writer to guide the creation of world-class documentation for MongoDB’s cloud products and cloud architecture recommendations.

Responsibilities

• Lead a small technical writing team with opportunity for team growth
• Integrate with a highly collaborative group of documentation leaders to build a strong cross-functional documentation team
• Work cross-functionally with Engineering, Product, Design, Developer Relations, and Product Marketing to ensure the documentation meets the needs of our users
• Foster a positive and effective team culture
• Develop the writing, testing, and technical skills of the team through coaching
• Contribute feedback to the team through copy review and planning discussions
• Collaborate with Engineering and Product on the team’s roadmap
• Interview and hire talented writers for all areas of the MongoDB Docs team
• Advocate for users in everything your team produces
• Produce technically accurate and well-written documentation when time permits

Requirements

• Extensive technical writing experience
• 2+ years of experience managing a team of technical writers, developer advocates, or other technical communications-focused roles
• Passionate about developing writing expertise on a team through reviews and mentorship
• Experience prioritizing and planning documentation projects
• Works collaboratively with other documentation leaders and writers
• Grew a technical writing team through interviewing, hiring, and onboarding talented writers
• Possesses strong critical reading and writing skills
• Experience writing content for the software architect persona
• Experience with cloud and database technologies
• Able to write code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript). Comfortable reading and interpreting code.

Benefits

• Equity
• Participation in the employee stock purchase program
• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings