Lead UI/UX Designer

About the position

The Lead UI/UX Designer for Neptune's software product portfolio will oversee the design and user experience of our commercial web-based applications and mobile applications. You will work within a cohesive team of Product Managers, Project Managers, Software Developers, and other stakeholders to create and define a quality user experience for all of Neptune's applications. This position is a first-level leadership role who will supervise other designers and report to a Manager of Product Management.

Responsibilities

• Create intuitive and visually appealing user experiences using best practice design concepts
• Conduct user research, create user personas, and develop user journey maps to inform design decisions
• Translate customer needs into wireframes, prototypes, and user flows for our portfolio of mobile and web applications
• Advocate for our customers by having a deep understanding of their needs through conducting user research, design iterations, and incorporating feedback gathered as part of Voice of the Customer sessions
• Lead and mentor a team of designers to collaborate with Product Management and the Software Development team to deliver user experiences that meet business and product objectives
• Foster a collaborative and innovative design culture
• Communicate and present to key stakeholders regarding user needs and designed solutions
• Collaborate with leadership to help set the vision for the ongoing improvement and unification of design across our product portfolio

Requirements

• Bachelor of Science degree in Business, Marketing, Engineering, Computer Science or Applied Science
• 4+ years of UI/UX design experience in an Agile development setting
• Strong portfolio showcasing an expertise in web and mobile application design
• Experience in the water industry is a plus
• Proficiency with Figma and other design tools
• Knowledge of design for responsive and mobile environments
• Proficiency in accessibility in software design
• Leads by example with creativity, critical thinking, and influencing skills
• Excellent written and verbal communication skills to lead effective and concrete design outputs
• Experience with usability testing and user-centered design methodologies