Lead UX Designer

About the position

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Lead UX Designer to join our Value-Based Care Analytics and Performance (VBCAP) zone. Your job will be to lead several strategic, definition, and design efforts for multiple teams focusing on our product suite of VBC data dashboards and exploration tools. This role is instrumental in surfacing insights to our customers about what opportunities for quality and contract performance improvement exist and directing them to actions they can take to improve patient care and meet critical business goals. But enough about us, let’s talk about you. You are passionate about design that’s informed by user-centered research. You love digging into meaty, complex problems while finding ways to drive incremental improvements towards a long-term vision. You look forward to collaborating, not only with other designers on the team but with your teammates in product and engineering. You bring curiosity, empathy, and an open mind to everything you do. If you want to be a champion for the healthcare teams that use our product, and you’re interested in driving a forward-leaning approach to healthcare, we’d love you to join the team.

Responsibilities

• User research and discovery to support strategic initiatives
• Experience definition, modeling and strategy to turn research into actionable concepts
• Detailed designs of experiences that deliver on discovery and definition work
• Coordinating design delivery with engineering and product to iterate and adjust based on user feedback

Requirements

• Strong command of user-centered research (qualitative and/or quantitative)
• Excellent conceptual design competencies, including modeling
• Demonstrated excellence in crafting information architectures
• Strong stakeholder management and communication skills
• 5+ years of hands-on design experience

Benefits

• Health and financial benefits
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces
• Events throughout the year, including book clubs, external speakers, and hackathons
• Company culture based on learning and support
• Flexible work-life balance