Learning Management System Administrator

About the position

As a Corporate Training Manager at CONMED, you will play a pivotal role in maintaining and optimizing our Learning Management System (LMS) globally, with the ultimate goal of enhancing our ability to consistently deliver exceptional results for healthcare providers and the patients they serve. You will be responsible for ensuring compliance of our training system in the highly regulated medical device industry. You will identify and implement improvements to our LMS, compliance and training programs in partnership with key stakeholders from HR, Quality, Legal, Operations and IT. This position offers a unique opportunity to make training even more effective, engaging and impactful for our employees, leading to the development of essential skills and valuable competencies. By aligning training efforts with organizational priorities, you will contribute significantly to the overall success of CONMED.

Responsibilities

• Oversee the learning management system and training compliance
• Design and improve system architecture, maintenance, functionality, permissions
• Audit system on a routine basis to ensure accuracy and correct assignments
• Validate and troubleshoot system and features
• Ensure accurate records and complete annual copy down
• Provide audit support (12-20 per year)
• Evaluate and Implement Improvements to LMS & Learner Experience
• Evaluate new solutions, trends & features to assess usefulness and benefits - ex. curriculum player 2.0, learning paths
• Validate and release new features to improve efficiency, functionality and ease of use
• Create and improve reporting and dashboards
• Provide recommendations to make LMS processes and training more effective, efficient and scalable
• Seek and incorporate learner feedback
• Manage LMS projects & system integrations
• Monitor and make enhancements to integration with technical systems such as Windchill and Workday HCM
• May lead projects or participate as SME
• Manage creation of new training profiles & compliance training assignments
• Support changes due to role and department restructuring, as well as the integration and addition of new teams and businesses as the result of acquisitions
• Partner with leaders to regularly review training assignments and profiles
• Create custom profiles and define permission sets for Windchill and other systems as applicable
• Build strong partnerships with IT, Legal, Quality, Finance, HR and Operations to resolve issues and continually identify opportunities to enhance the effectiveness, efficiency and impact of training
• Work with SMEs in IT, Legal, Finance, Quality and Operations to create, update and streamline compliance training content on a regular cadence
• Provide reporting and analysis of training metrics and impact. Make recommendations to address training action items resulting from periodic quality and executive management reviews
• Be the voice of training and compliance for and within HR, including educating and partnering with the rest of the HR team
• Create and maintain current documentation on system architecture and in help documents
• Devise communication strategies to promote use of current functionality and adoption of new features
• Proactively share knowledge and build skills for use of LMS within training, learning and development team
• Orient new leaders to system use and capabilities
• Motivate, engage, coach and develop direct reports
• Creative and resourceful when faced with constraints or challenges. Skillfully directs and guides team to meet priorities and achieve results
• Principled and positive leadership behaviors based on our Pillars. Serves as a role model for own team and others at CONMED
• Frequently collaborates with and builds effective partnerships with other leaders. Integrates work of own department with other departments. Promotes and leads cooperation among team members. Manages conflict constructively
• Participates meaningfully in talent processes (engagement survey, talent reviews and performance review processes)
• Seeks to understand business dynamics as a whole and how training, learning and development fit in the larger context and contribute to the greater success of CONMED. Aligns efforts to organizational priorities
• Consistently demonstrates high level of integrity and accountability to commitments

Requirements

• Bachelor's degree
• Minimum 5 years of related experience in a regulated industry (healthcare, pharmaceuticals, medical device, aerospace, etc.) in roles such as learning system manager, technical training, IT, quality or compliance

Nice-to-haves

• Prior technical experience with Cornerstone or other learning management system
• Strong systems thinking, analytical and Excel skills (pivot tables, graphs and macros)
• Prior management experience
• Critical thinking and technical problem-solving skills, including experience in testing and validation
• Skilled in Boolean logic for building groups and reporting
• Strong communication, documentation and organization skills
• Ability to manage large, cross-functional projects

Benefits

• Competitive compensation
• Excellent healthcare including medical, dental, vision and prescription coverage
• Short & long term disability plus life insurance -- cost paid fully by CONMED
• Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
• Employee Stock Purchase Plan -- allows stock purchases at discounted price
• Tuition assistance for undergraduate and graduate level courses