Homes Of America - Lake Alfred, FL

posted 3 months ago

Full-time - Entry Level
Lake Alfred, FL

About the position

We are seeking a highly motivated and customer-oriented individual to join our team as a Leasing Agent/Administrative Assistant. In this role, you will be responsible for assisting current residents and working with prospective residents in selling and leasing our mobile homes. This position offers an exciting opportunity to work in the real estate industry and contribute to the growth of our property management company. You will play a crucial role in ensuring that our residents have a positive experience while also maximizing leasing opportunities for our properties. As a Leasing Agent/Administrative Assistant, you will conduct property tours for potential tenants, showcasing the features and benefits of available units. You will respond to inquiries from prospective tenants via phone, email, and in-person, providing excellent customer service by addressing tenant concerns and resolving any issues that may arise. Your ability to utilize effective upselling techniques will be essential in maximizing leasing opportunities. You will also negotiate lease terms and conditions with prospective tenants, complete lease agreements, and ensure that all required documentation is accurately completed. Maintaining accurate records of tenant interactions, lease agreements, and rental payments will be part of your responsibilities. Staying up-to-date with local rental market trends and pricing will help you provide informed recommendations to prospective tenants. Collaboration with the property management team will be necessary to ensure the efficient turnover of vacant units, and adherence to fair housing laws and regulations will be paramount in your daily activities.

Responsibilities

  • Conduct property tours for potential tenants, showcasing the features and benefits of available units
  • Respond to inquiries from prospective tenants via phone, email, and in-person
  • Provide excellent customer service by addressing tenant concerns and resolving any issues that may arise
  • Utilize effective upselling techniques to maximize leasing opportunities
  • Negotiate lease terms and conditions with prospective tenants
  • Complete lease agreements and ensure all required documentation is accurately completed
  • Maintain accurate records of tenant interactions, lease agreements, and rental payments
  • Stay up-to-date with local rental market trends and pricing
  • Collaborate with property management team to ensure efficient turnover of vacant units
  • Adhere to fair housing laws and regulations

Requirements

  • Bilingual
  • Customer service experience
  • Knowledge of Fair Housing regulations
  • Administrative experience
  • Real estate administrative experience
  • Valid Driver's License
  • Strong conflict management skills
  • Organizational skills
  • Familiarity with Section 8 housing
  • 1 year of phone etiquette experience
  • Excellent communication skills
  • Negotiation skills
  • Entry level experience (under 1 year)

Benefits

  • Health insurance
  • Dental insurance
  • Flexible spending account
  • Paid time off
  • Vision insurance
  • Flexible schedule
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