Banyan Club Apartments Holding Corporation - Pompano Beach, FL

posted 3 months ago

Full-time
Pompano Beach, FL

About the position

The Leasing Agent serves as the community's sales representative, primarily responsible for greeting clients and professionally presenting the features and benefits of the assigned community. This role is crucial in securing lease agreements from qualified individuals while ensuring that current residents feel welcomed and comfortable in their community. The Leasing Agent will assist customers throughout the leasing process, provide resident services as needed, and complete additional duties as requested by the manager. A background in leasing is advantageous, but previous sales experience in any field is essential. The candidate must possess computer literacy and be able to communicate effectively in both English and Spanish, with a flexible schedule being a requirement. In this role, the Leasing Agent will conduct property tours for potential tenants, process rental applications, and perform background and credit checks. They will prepare leasing agreements, ensuring that all necessary paperwork is completed accurately, and coordinate move-in/move-out processes while conducting property inspections. Addressing tenant inquiries, issues, and maintenance requests promptly and professionally is a key responsibility. The Leasing Agent will utilize property management software for lease management and data entry, negotiate lease terms and rental rates, and maintain a professional yet friendly atmosphere in the leasing office. Daily tasks include inspecting models and market-ready vacancies for cleanliness, answering incoming phone calls, and greeting prospective residents. The Leasing Agent will qualify potential tenants, determine their needs and preferences, and present the community and specific apartments effectively. They will also update online advertising to reflect current market pricing weekly and coordinate lease renewals throughout the month. The role requires physical inspections of the community, litter pickup, and reporting service needs to the property manager and maintenance staff. Organizational skills are necessary for filing reports, leases, and paperwork, along with performing any additional duties assigned by the property manager.

Responsibilities

  • Conduct property tours for potential tenants and provide information on available units
  • Process rental applications and conduct background and credit checks
  • Prepare leasing agreements and ensure all necessary paperwork is completed accurately
  • Coordinate move-in/move-out processes and conduct property inspections
  • Address tenant inquiries, issues, and maintenance requests promptly and professionally
  • Utilize property management software such as onesite for lease management and data entry
  • Negotiate lease terms and rental rates with prospective tenants
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet
  • Inspect models and 'market ready' vacancies daily to ensure cleanliness
  • Answer incoming phone calls and handle each call accordingly, whether it is a client call, irate resident, service request, etc.
  • Greet prospective residents, qualify, determine needs and preferences, and professionally present community and specific apartments while communicating features and benefits
  • Update online advertising to reflect current market pricing on a weekly basis
  • Actively coordinate all renewals throughout the month
  • Correctly complete all lease applications, assist with application verification and notify prospective residents of results
  • Physically inspect community when on grounds, pick up litter and report any service needs to property manager and maintenance staff
  • Organize and file appropriate reports, leases, and paperwork
  • Perform any additional duties assigned by the property manager

Requirements

  • Previous experience in real estate administration or leasing preferred
  • Familiarity with legal administrative procedures related to leasing agreements
  • Strong customer service skills with the ability to communicate effectively with diverse clientele
  • Proficiency in data entry and maintaining accurate records
  • Understanding of fair housing laws and regulations
  • Ability to multitask, prioritize workload, and work efficiently in a fast-paced environment
  • Previous sales experience in any field is a must
  • Computer literacy is needed
  • Must be able to communicate in English and Spanish

Nice-to-haves

  • Experience in sales
  • Ability to work a flexible schedule

Benefits

  • 401(k)
  • Health insurance
  • Paid time off
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