Unclassified - Houston, TX

posted 2 months ago

Full-time - Entry Level
Houston, TX

About the position

The Leasing Agent at Indus Communities plays a crucial role in managing and promoting residential properties in Houston, TX. This position involves facilitating property tours, showcasing available apartments to prospective tenants, and ensuring that leasing processes are conducted smoothly and efficiently. The Leasing Agent is responsible for securing lease agreements from qualified applicants, renewing leases for current residents, and addressing any issues that may arise during the leasing process. This role requires a proactive approach to customer service, as the Leasing Agent will engage with residents to provide information, address complaints, and ensure a high level of satisfaction within the community. In addition to leasing responsibilities, the Leasing Agent will also conduct property inspections to maintain quality standards and report any maintenance issues to the appropriate personnel. The position involves marketing activities, including advertising available units and organizing community-related events to enhance resident engagement. The Leasing Agent will work closely with the Property Manager to facilitate lease renewals and ensure compliance with company procedures during resident move-ins and move-outs. Overall, this role is essential for maintaining the property's reputation and ensuring a positive living experience for residents.

Responsibilities

  • Advertises available units and conducts property tours as part of marketing activities
  • Greets prospects by professionally presenting the features and benefits of the community
  • Secures lease agreements from qualified prospects
  • Examines property and informs maintenance employees of issues
  • Screens prospect residents to ensure they meet eligibility requirements
  • Completes lease applications and assists with verification of application information
  • Engages with residents to provide information and address complaints and concerns
  • Completes resident move-ins and move-outs in compliance with all company procedures
  • Conducts unit inspections to ensure they maintain high levels of quality
  • Assists the Property Manager in facilitating renewals by communicating with residents
  • Organizes and participates in community-related events and activities on the community
  • All other duties assigned

Requirements

  • High School diploma or GED
  • Minimum of six months customer service experience
  • Minimum of two years of leasing experience is a plus
  • Fluency in English and Spanish
  • Effective interpersonal and customer service skills
  • Strong organizational skills
  • Basic knowledge of Microsoft Office Suite
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