SilverBrick Group - Springfield, MA
posted 3 months ago
The SilverBrick Group, an emerging leader in real estate development, is seeking an energetic, friendly, and organized Leasing Agent for Silverbrick Square located in Springfield, MA. As the primary point of contact for prospects and current tenants, the Leasing Agent plays a crucial role in the leasing process and tenant relations. This position requires a proactive approach to customer service and a commitment to maintaining a positive living environment for all residents. The Leasing Agent will conduct tours of the facility and units with prospective tenants, answer inquiries about the property through various communication channels, and process tenant applications efficiently. Additionally, the Leasing Agent will prepare leasing paperwork, ensuring accuracy and compliance with company policies. Follow-up communication is essential, as the Leasing Agent will be responsible for responding to emails and phone calls in a timely manner. In this role, the Leasing Agent will also be tasked with updating internet listings to attract potential tenants and ensuring that units are move-in ready. Assisting with tenant move-ins and move-outs is a key responsibility, along with addressing any tenant issues that may arise. A basic understanding of property management software, specifically AppFolio, is necessary to perform daily tasks effectively. The Leasing Agent must maintain the cleanliness of the leasing office and units for showings, demonstrating a commitment to professionalism and attention to detail. A team-oriented attitude is essential, as collaboration with colleagues is necessary to solve on-site challenges and maintain a pleasant and supportive working environment. Punctuality and a clear-headed approach to work are also emphasized in this role.