Leasing Specialist

About the position

Join The Bainbridge Companies as a Leasing Specialist, where you will provide a personal guest and resident experience while closing leases. This role focuses on delivering best-in-class customer service and contributing to the success of our vibrant community. You will be part of a winning team that values engagement and support among co-workers.

Responsibilities

• Welcome and Touring our Guests: Enthusiastically greet our guests, understand their lives and needs, then tour our A+ luxury communities.
• Manage the Leasing Process: Prepare lease paperwork, conduct credit/background checks, communicate throughout the move-in, and offer an easy and thorough move-in day experience.
• Marketing: Champion and create your local and digital marketing media strategy across all socials, events, and promotional activities.
• Customer Service: Provide best-in-class customer service to all residents and guests, addressing questions, concerns, and maintenance requests promptly.
• Guest Outreach: Proactively reach out to prospects through phone calls, email campaigns, and networking events to generate leads and schedule property tours.
• Lease Renewals: Assist with lease renewals and resident retention efforts by building strong relationships with current residents.
• Other Admin: Perform various administrative duties such as reporting, maintaining leasing files, updating resident databases, and processing rental payments.

Requirements

• High school diploma or equivalent; college degree preferred.
• Previous leasing or sales experience preferred.
• Excellent communication and interpersonal skills.
• Team-oriented with strong customer service orientation.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in Microsoft Office Suite and property management software (Yardi, Knock, OneSite).
• Ability to fluently read and write English.
• Ability to perform intermediate mathematical functions.
• A valid driver’s license and current automobile insurance are required.

Nice-to-haves

• Experience in property management or customer service.
• Knowledge of Internet marketing.

Benefits

• Competitive salary and commissions.
• Comprehensive benefits package including health insurance, vision, dental, 401K company match, and paid time off.
• Opportunities for professional development and promotions within a growing company.