Legal Assistant - Bill Resolution

The Advocates Agency Ltd - Omaha, NE

Full-time

Omaha, NE

Administrative and Support Services

About the position

As a Legal Assistant in the Bill Resolution Department at The Advocates, you will manage medical bills, liens, and treatment information for clients. This role involves facilitating communication between insurance companies, healthcare providers, and the organization to ensure effective collaboration and positive relationships. You will be responsible for coordinating submissions of medical bills, overseeing billing processes, and providing updates on treatment statuses.

Responsibilities

• Initiate communication with health insurance companies regarding subrogation.
• Coordinate the submission of medical bills to automobile and health insurance companies.
• Liaise with providers until the demand is dispatched.
• Schedule appointments for expert reports, IMEs, and case evaluations with attorneys.
• Uphold the Advocates Credit Protection protocol.
• Ensure accurate and timely bill resolution with insurance companies.
• Conduct comprehensive scans of cases for proper billing processes.
• Provide regular updates on treatment and injury status to adjusters for reserve purposes.
• Compile indexed documents for expert report providers.

Requirements

• Excellent customer service skills, including active listening and empathy.
• Attention to detail in handling financial matters.
• Strong problem-solving skills to navigate complex scenarios.
• Effective time management to juggle multiple responsibilities and meet deadlines.
• Interpersonal abilities for effective communication with attorneys, providers, and team members.
• Organizational skills to keep records organized and accessible.

Nice-to-haves

• Experience in organizational skills.

Benefits

• 100% medical coverage under HSA plans.
• Dependent health insurance coverage.
• Dental and vision insurance options.
• 401(k) retirement savings plan participation.
• Paid parental leave.
• Charitable time off.