Line & Ramp Lead

$21 - $30/Yr

Jet Aviation - Teterboro, NJ

posted 30 days ago

- Entry Level
Teterboro, NJ
Support Activities for Transportation

About the position

The Line & Ramp Lead is responsible for leading their assigned shift, serving the customers' needs, and the meeting the requirements of their base in accordance with Jet Aviation policy and procedures. The Training Lead is responsible for supporting the site with training for the line service team, but also as a line service team member themselves, including serving the customers' needs, and the meeting the requirements of their base in accordance with Jet Aviation policy and procedures.

Responsibilities

  • May be responsible for reviewing timecards of shift team members, setting schedules, and monitoring overtime usage
  • On point for shift communications and implementing directed activities from management, and/or training requirements relevant to the team
  • Responsible for the overall operation of the flight line within established operating procedures as defined for Line & Ramp Services Agent team members, including fueling, hangar stacking, towing, aircraft ramp parking, service equipment, facilities upkeep, etc.
  • Responsible for adhering to all safety policies and procedures by managing employees accordingly in the Senior Manager's absence
  • Executes hand signals in order to guide aircraft during arrivals and departures
  • Communicates with employees and/or crew using radios in order to provide excellent customer service
  • Assists in providing aircraft with ice, coffee, catering, and other necessary services
  • Provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus, as needed
  • Assists with aircraft and hangar cleaning, as needed
  • Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Requirements

  • Knowledge of refueling procedures of general aviation aircraft and corporate aircraft
  • Knowledge of towing procedures and techniques
  • High School Diploma/GED
  • 2-4 years of work experience
  • Must be at least 18 years of age, with a clean driving record
  • Ability to read and communicate in English
  • Ability to work flexible schedules and in various weather conditions as well as meeting minimum physical requirements of the job
  • Must be able to obtain a certificate from NATA Line Service training program
  • Must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days
  • Must obtain an Airport ID Badge within 30 days of employment

Nice-to-haves

  • Two years' related experience as a line service technician and/or training; or equivalent combination of education and experience strongly preferred
  • Excellent communications skills
  • Results driven - able to execute with high personal accountability
  • Strong initiative and self-direction
  • Performs duties in the supervisor's absence
  • Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
  • Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
  • Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Benefits

  • Compensation range: $21.00 - $30.00 per hour
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