LN Concerts, Regional Director of Food & Beverage

Full-time - Mid Level

Austin, TX

10,001+ employees

Amusement, Gambling, and Recreation Industries

About the position

The Director of Food & Beverage at Live Nation Entertainment will oversee all Food and Beverage activities at owned and operated venues, ensuring a superior guest experience and financial success. This role involves collaboration with various teams to plan and execute F&B programs, develop new initiatives, and maintain compliance with regulations. The Director will also manage guest complaints and enhance the profitability of the Food & Beverage division.

Responsibilities

• Provide F&B leadership and direction at owned and operated venues to ensure guest satisfaction and financial results.
• Assist operations teams in planning and preparation for shows, including on-site support for setup and execution of F&B programs.
• Collaborate with the SVP of Food & Beverage and Regional F&B Directors to develop industry-leading F&B initiatives and products.
• Work on continuous development of new products and systems to improve per person spending and Fan satisfaction.
• Analyze existing programs and promotions to enhance Fan patronage and average spend.
• Implement and execute F&B sponsorships while ensuring compliance with applicable laws.
• Supervise guest complaints in food and beverage areas at festivals.
• Manage the Food & Beverage RFP process for festivals in coordination with operations teams.
• Provide direction and support to concessionaire partners to ensure brand compliance across all festivals.
• Create a framework for strong interdepartmental communication to implement cross-promotional goals.

Requirements

• Bachelor's degree or equivalent work experience in Business, Management, or Hospitality.
• 3-5 years of experience in restaurant or venue F&B operations with a strong understanding of the F&B business.
• Multi-unit restaurant leadership experience is highly preferred.
• Ability to work within a corporate environment and as part of a multi-disciplined team.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and hospitality software management systems.
• Working knowledge of POS systems and back office reporting systems.
• Expertise in profitability analysis and budgeting.
• Strong problem-solving skills for both long-term and immediate situations.

Nice-to-haves

• Experience in event management or large-scale food service operations.
• Knowledge of current food and beverage trends.
• Ability to develop and maintain relationships with vendors and sponsors.

Benefits

• Medical, Dental and Vision benefits for employees and their families.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).
• Paid time off including holidays, sick time, and a day off for your birthday.
• Free concert tickets.
• 401(k) program with company match.
• Stock Program Reimbursement.
• New parent programs including caregiver leave and baby bonus.
• Infertility support.
• Tuition reimbursement and student loan repayment programs.
• Internal growth and development programs.
• Volunteer time off.