Loan Administration Processor - Harrisburg, PA

About the position

A great banking experience starts with a great team! Mid Penn Bank is now hiring a Full-Time Loan Administration Processor in Harrisburg, PA. We believe that our ongoing success depends upon a skilled, satisfied and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities.

Responsibilities

• Onboarding consumer and residential loans and processing loan modifications.
• Reviewing General Ledger accounts related to loan onboarding and processing transactions to clear.
• Performing review of loan documents to extract and analyze critical data for input of consumer and residential loans into the loan servicing system.
• Performing verification of note and write-up for dollar amount, effective date and loan authority prior to processing new loan funding.
• Processing Change In Terms (CITs), renewals, modifications and extensions on existing loans.
• Completing peer review of loans and CITs for accuracy.
• Processing all fee transactions relating to loan settlement.
• Monitoring Loans in Process accounts to ensure outstanding items are cleared within three (3) working days.
• Ensuring all appropriate documentation is received and maintained to meet or exceed compliance and regulatory guidelines.
• Maintaining or exceeding published service level standards for all workflow channels.
• Escalating issues to management as necessary.
• Reviewing credit and loan documentation to ensure proper uploading on all loans.
• Staying current and up to date with products, services, and procedures for various types of loans.
• Using critical thinking skills to analyze multifaceted issues, develop effective solutions, and apply logical reasoning to troubleshoot issues and improve processes.
• Completing work with exceptional accuracy and attention to detail.
• Responding to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy.
• Handling direct communications, both written and verbal, with customers and other parties.
• Handling customer telephone calls.
• Coordinating specific work tasks with other personnel within the department as well as with other departments to ensure the smooth and efficient flow of information.
• Reporting pertinent information to the immediate supervisor as requested, or according to an established schedule; compiling information as necessary or as directed and providing data to appropriate personnel.
• Preparing and processing requests in accordance with applicable procedures and policies to ensure compliant collateral perfection.
• Maintaining confidentiality of customer information.
• Performing tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
• Regular and predictable attendance is required.

Requirements

• A high school diploma or equivalent.
• A minimum of one (1) year related experience in loan operations - consumer, residential and commercial normally required.
• Moderate reading, writing, grammar, and mathematics skills.
• Moderate interpersonal relations and communicative skills.
• Moderate typing and PC skills, including knowledge of Microsoft Excel, Access, and Word.
• Ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less.
• Visual, auditory and speaking skills.

Benefits

• Comprehensive range of flexible benefits to support personal and financial well-being.
• Competitive wages.
• Great incentives.