About the position
The position involves preparing loan closing packages, scheduling loan closing dates, and managing communications with attorneys. The role requires disbursing loan proceeds upon receipt of executed loan documents, which may involve issuing official checks, wired funds, or deposits to client accounts. Additionally, the candidate will be responsible for quoting and processing loan payoffs, coordinating with inspectors and appraisers for construction loan advances, and processing payment of invoices and fees as needed. The candidate should be able to work directly with clients in the absence of a loan officer and respond to client inquiries that may require research into payments, billing notices, or loan documentation. Maintaining a minimum percentage of outstanding exceptions per loan volume is also a key responsibility, along with providing timely documentation to the loan department and assisting other lenders as necessary. The role includes handling company funds and completing other assigned duties.
Responsibilities
- Prepare loan closing packages and schedule loan closing dates.
- Communicate with attorneys regarding loan closings.
- Disburse loan proceeds upon receipt of executed loan documents.
- Quote and process loan payoffs as requested.
- Coordinate with inspectors/appraisers for construction loan advances.
- Process payment of invoices and fees as needed.
- Work directly with clients if a loan officer is unavailable.
- Answer client inquiries regarding payments, billing notices, or loan documentation.
- Maintain minimum percentage of outstanding exceptions per loan volume.
- Provide loan department with copies of loan payoff requests in a timely manner.
- Assist other lenders as needed.
- Handle company funds.
- Complete other duties as assigned.
Requirements
- High school diploma with previous banking and/or financial experience.
- College experience in a business field of 2 to 4 years is preferable.
- Knowledge of banking terminology and procedures.
- Interpersonal skills to represent the Bank positively.
- Ability to adjust to change and be a team player.
- Maintain regular, consistent, and professional attendance and appearance.
- Ability to work independently and take initiative.
- Ability to solve problems using intuition and analytics.
- Ability to think and act quickly and follow procedures.
- Demonstrate high competency with secretarial duties and written communications.
- Knowledge of documentation and compliance regulations for loans.
- Computer literate with word processors and ability to learn new programs.
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