About the position
At Third Federal, named for five years in a row as "One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities. We are looking for a high energy, enthusiastic, customer focused, loan professional that enjoys creating great customer experiences by providing excellent customer service and communication. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is responsible for: working with prospective customers seeking a Home Equity Line/ Loan, refinance or conventional mortgage loan; providing loan details, calculating payments, ratios, closing costs and program information to assist the prospective customer in choosing the appropriate product; taking applications and maintaining close contact with the borrower, realtor, and seller throughout the process to ensure a stress free close or refinance. We provide loan training for this position. Our loan administrators are not on commission so that they are able to focus on doing what's right for the customer.
Responsibilities
- Working with prospective customers seeking a Home Equity Line/Loan, refinance or conventional mortgage loan.
- Providing loan details, calculating payments, ratios, closing costs and program information to assist the prospective customer in choosing the appropriate product.
- Taking applications and maintaining close contact with the borrower, realtor, and seller throughout the process to ensure a stress free close or refinance.
Requirements
- Excellent customer service skills
- Excellent written and verbal communication skills
- Retail financial experience or loan processing experience preferred
- Demonstrated ability to work independently while contributing to a team environment
- 1st Mortgage loan experience a plus
- High School Diploma or GED.
Benefits
- Pleasant customer service oriented work environment
- Competitive salary
- Comprehensive benefits package
- Career growth opportunities
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