Live Oak Bank-posted 5 months ago
$26 - $43/Yr
Full-time • Entry Level
Wilmington, NC
Credit Intermediation and Related Activities

As a Loan Operations Compliance Specialist at Live Oak Bank, your role is crucial in safeguarding the accuracy and integrity of our core data through your advanced knowledge of Live Oak loan products, policies, and procedures while maintaining a meticulous attention to detail.

  • Oversee and coordinate the onboarding of all new loans and leases to the core system with promptness and accuracy.
  • Review updates to loan data within the core system, ensuring that all maintenance has been properly authorized and documented in accordance with established processes and procedures.
  • Manage inquiries brought forth by loan personnel, legal counsel, and customers regarding payments, disbursements, payoffs, modifications, loan documents, and reconciliations.
  • Effectively analyze and interpret complex loan documents while adhering to the parameters of the core system and established banking procedures.
  • Manage daily data syncs between loan core system and customer relationship management platforms.
  • Direct all aspects of the loan and lease payoff process including the preparation of payoff statements and allocation of funds received.
  • Review core interest rate configurations through daily research and tracking of various published index values.
  • Approve loan and lease related electronic funds transfer requests including disbursements, payments, deposits, and refunds.
  • Facilitate the internal transfer of funds through Live Oak Bank accounts per the servicing requirements of Renewable Energy, Government Contracting, Specialty Finance, and Agriculture loans.
  • Analyze daily activity reports to identify and facilitate actionable changes in the core system.
  • Manage the preparation and distribution of monthly loan and lease billing invoices.
  • Review and approve changes to critical core data in alignment with approved loan modification documents.
  • Collaborate with various other departments around the bank to complete reconciliations and troubleshoot discrepancies.
  • Review and authorize incoming and outgoing ACH payments, validating the authenticity and accuracy of each transaction.
  • Use sound judgement. When necessary, asks for help or guidance.
  • Ability to work independently while also being a team player.
  • Collaborate effectively with team members by assisting new team members with the above processes.
  • Work with management, technology, and other teams in the bank on projects that impact Loan Operations.
  • Provide recommendations on how to improve processes and drive efficiencies.
  • Excellent analytical, organizational and time management skills.
  • Bank operations experience is required.
  • Banking Industry experience is required.
  • Loan processing experience is required.
  • Bachelor's Degree required.
  • Audit experience is preferred.
  • Paid sick leave in accordance with state requirements.
  • Annual bonuses and long-term incentives.
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