Logistics Coordinator - Bilingual (English/ Spanish)

About the position

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. The position involves coordinating transportation of cargo from origin to final destination, communicating with customers to achieve profitable deals, and managing operations to ensure timely delivery via Ocean, Land, and Air.

Responsibilities

• Coordinate transportation of cargo from origin to final destination.
• Communicate with customers to achieve profitable deals.
• Communicate effectively with account agents to accommodate client instructions.
• Responsible for streamlining ocean inbound and outbound freight.
• Manage the operation to ensure timely delivery via Ocean, Land, and Air.
• Generate shipping documentation.
• Coordinate transportation providers to ensure prompt and proper movement of shipments.
• Provide different types of quotations to customers and send invoices for completed cases.
• Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees, etc.
• Cover operations for Co-loading, intercompany shipments, and transfer billing cases.
• Create daily inventory ensuring the data is accurately matched with other reports.
• Manage, monitor and drive improvement to achieve high customer service goals by providing on-time delivery, controlling product lead-times, and responding to customer requests.
• Serve as main point of contact for high volume customer accounts to eliminate constraints and meet objectives.
• Maintain excellent relationships with customers.
• Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment for select suppliers and LSPs (Logistics Service Providers).
• Report Performance Indicators (KPI's) for the Supply Chain function.
• Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model.
• Manage organizational goals by considering in time, budget and Business Unit objectives.
• Work side by side with Pricing Department and maintain great relationship with industry vendors.

Requirements

• High school diploma/GED required.
• Bachelor's in related degree preferred.
• Excellent communication and problem-solving skills.
• Outstanding organizational and coordination abilities.
• Excellent computer and database management skills.
• Bilingual English/Spanish is preferred.
• Highly efficient with data entry.
• Desired at least 2 jobs experience in logistics for 6 months.