The Shade Store-posted 8 months ago
Full-time • Entry Level
Scottsdale, AZ
501-1,000 employees
Textile Product Mills

At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation. As a Luxury Showroom Design Consultant, you will help us carry on a third-generation family run company, built on customer service. You will bring your years of professional interior design and/or luxury retail experience to a brand that's expanding nationally. This position allows you to combine your love of home décor and luxury products with your selling skills in an inclusive team environment. You will communicate differentiating qualities for custom products and enjoy the autonomy and accountability of being an entrepreneur. Flexibility is key, as you will need to work a schedule that includes weekend hours.

  • Offer design wisdom and inspiration, both in person and via video consultations, while helping customers select the perfect window treatments for their home
  • Speak comfortably about the functional and stylistic benefits of each of our custom products
  • Manage customer projects and drive sales through consistent follow up and use of CRM system
  • Co-manage and run the day-to-day operations of the showroom
  • Identify outreach opportunities, including marketing to local interior designers, architects and general contractors
  • Host and attend local design events with support from The Shade Store headquarters
  • Cultivate and promote The Shade Store tradition of a professional and positive family atmosphere
  • Participate in ongoing product/technology training, as well as weekly business meetings
  • Positive and friendly demeanor toward every customer and colleague
  • Strong communication skills (verbal and written)
  • Awareness of and interest in the design, home décor and/or luxury industry
  • An obsession with creating an elevated client experience
  • Demonstrated skillset in project management and providing an elevated client experience
  • Excellent PC computer skills: position requires frequent use of Outlook for email/calendar and Teams for video communication, experience with CRM systems like Salesforce, NetSuite or similar is preferred but not required
  • Self-starter, quick learner, team player
  • Three to five years of experience in either retail, design, sales or customer service
  • Competitive compensation
  • Monthly monetary incentive programs based on performance
  • Medical, Dental and Vision benefits
  • PTO with additional 6 paid Holidays
  • 401k Available and we match up to 4% of your contributions
  • $100k Life Insurance & Short-Term Disability Coverage provided at no charge
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