Luxury Design Sales Consultant - New York City, NY

The Shade Store • Manhattan, NY

359d • $70 - $115

About The Position

At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation. As a Luxury Showroom Design Consultant, you will help us carry on a third-generation family run company, built on customer service. You will bring your years of professional interior design and/or luxury retail experience to a brand that's expanding nationally. This position allows you to combine your love of home décor and luxury products with your selling skills in an inclusive team environment. You will be proud to work for a company that manufactures its products right here in the USA, and you will communicate differentiating qualities for custom products. Enjoy the autonomy and accountability of being an entrepreneur while embracing change and flexibility, and facilitating it. Go the extra mile every time to surprise and delight customers, and appreciate the investment you are making in this company and in return, our investment in you.

Requirements

• Positive and friendly demeanor toward every customer and colleague
• Strong communication skills (verbal and written)
• Awareness of and interest in the design, home décor and/or luxury industry
• An obsession with creating an elevated client experience
• Demonstrated skillset in project management and providing an elevated client experience
• Excellent PC computer skills: position requires frequent use of Outlook for email/calendar and Teams for video communication, experience with CRM systems like Salesforce, NetSuite or similar is preferred but not required
• Self-starter, quick learner, team player
• Three to five years of experience in either retail, design, sales or customer service

Responsibilities

• Offer design wisdom and inspiration, both in person and via video consultations, while helping customers select the perfect window treatments for their home
• Speak comfortably about the functional and stylistic benefits of each of our custom products
• Manage customer projects and drive sales through consistent follow up and use of CRM system
• Co-manage and run the day-to-day operations of the showroom
• Identify outreach opportunities, including marketing to local interior designers, architects and general contractors
• Host and attend local design events with support from The Shade Store headquarters
• Cultivate and promote The Shade Store tradition of a professional and positive family atmosphere
• Participate in ongoing product/technology training, as well as weekly business meetings

Benefits

• Base salary range of $70-$115k, commensurate with experience
• Equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Textile Product Mills
• Number of Employees: 501-1,000 employees