Los Angeles Property Management Group-posted about 1 year ago
$43,680 - $49,920/Yr
Full-time • Entry Level
Remote • Los Angeles, CA
1,001-5,000 employees

The Maintenance Coordinator plays a crucial role in the residential property management team at LAPMG, ensuring that maintenance requests are handled efficiently and effectively. This position is responsible for coordinating work orders, communicating with tenants and technicians, and ensuring that repairs meet high standards of quality. The role is essential for maintaining the functionality and comfort of properties, directly impacting tenant satisfaction and the company's reputation.

  • Receive, track, and schedule work orders within 24 business hours.
  • Obtain approvals for repairs that exceed maintenance limits.
  • Assign and coordinate work orders for maintenance technicians and vendors.
  • Review and approve timesheets and invoices for completed work.
  • Regularly follow up to ensure work orders are completed to satisfaction.
  • Communicate effectively with clients, tenants, and colleagues via phone, email, and text.
  • Assist with property turnovers and showings, ensuring they are ready for new tenants.
  • Train maintenance staff on AppFolio, TSheets, Property Meld and other software platforms.
  • Provide coverage for other property portfolios as needed.
  • Fluency in both English and Spanish (verbal and written).
  • 1-2 years of experience in property management or construction.
  • Experience using property management software like AppFolio and/or Property Meld.
  • General knowledge of maintenance and repairs.
  • Strong problem-solving skills to troubleshoot and resolve issues quickly.
  • Experience coordinating with vendors and maintenance technicians.
  • Knowledge of building systems and equipment.
  • Experience in managing work orders from start to finish.
  • Familiarity with timekeeping software like TSheets or KPA.
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
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