Maintenance Curriculum Developer

Full-time - Mid Level

Charlotte, NC

1,001-5,000 employees

Air Transportation

About the position

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Responsibilities

• Designs and develops curriculum content, training materials, training modules, teaching aids, and coordinates all aspects of curriculum development.
• Develop written, instructor led, self-paced, computer based, and other types of curriculum to be used by training facilitators, instructors, and training participants.
• Work with Maintenance Training Department personnel, Management, other departments, and external business partners to ensure accuracy and standardization of all training materials and content.
• Deliver accurate, high-quality curriculum within a specified timeline.
• Coordinate multiple program development projects simultaneously by prioritizing project timelines.
• Communicate and work collaboratively with the Maintenance Training Manager and across functional areas.
• Integrate Continued Analysis and Surveillance System (CASS) and Reliability data into initial and recurrent training.
• Create and maintain setup documentation for compliance purposes for all programs.
• Develop and formalize a quality assurance review process of all existing and new training programs.
• Conduct quality assurance reviews of all maintenance training curriculums/programs.
• Establish a process to review and include feedback from end of course surveys and student evaluations.
• Ensure that any problems are addressed, escalated when needed, and resolved quickly.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Perform other duties as assigned.

Requirements

• Degree in Curriculum Development, Education, Organizational Development or business required.
• 5 years minimum verifiable work experience in the aircraft maintenance/aviation field.
• Knowledgeable and experienced in applying adult learning principles and concepts.
• Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs.
• Experience developing creative and engaging training materials for an adult audience, in a variety of formats and media.
• Experience with multimedia and web design technologies.
• Advanced to intermediate computer experience and proficiency in Microsoft Office.
• Good organization skills and time management skills; ability to be flexible and solve problems.
• Ability to speak/read/write in English.
• Must be able to demonstrate that you are authorized to work in the U.S.

Nice-to-haves

• Working knowledge of Adobe Captivate, Premier, and Pro and 5 years of relevant work experience.
• Skilled use of Articulate Storyline.

Benefits

• Travel privileges on the American Airlines global network.
• A generous vacation plan designed to let you enjoy your travel perks.
• 401(k) with company match.
• American Airlines Group (AAG) profit-sharing and bonus opportunities.
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network.
• Premium dental coverage.
• Vision plan options provided, including a plan that covers both glasses and contacts every year.
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services.
• Access to 24-hour virtual urgent care services.
• Family planning and fertility treatment.
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning.
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children.
• Flexible Spending Accounts for both Health Care and Dependent Care services.
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional.