Brookfield Residential Properties - Denver, CO

posted 24 days ago

Full-time - Mid Level
Denver, CO
Heavy and Civil Engineering Construction

About the position

At Brookfield Properties Multifamily, the training organization is front and center of the employee experience and embedded directly with operations. The department is growing rapidly in anticipation of several exciting initiatives, and it will need a Maintenance Learning Consultant to continue the work that is transforming Brookfield Properties Multifamily into a best-in-class apartment home operator. To do so, the Maintenance Learning Consultant will be an expert in maintenance operations ranging from safety procedures, repairs, shop operations, systems, regulations, and technical and non-technical materials. The role will develop, implement, facilitate, and evaluate technical/maintenance training courses and programs. In addition, they will identify skill development needs at properties and support their implementation. They will be just as comfortable standing in front of fifty people as they will be providing individualized in-person or virtual training for Brookfield Properties team members. This role will work closely with members of the corporate engineering team and the learning department and report directly to the Maintenance Learning Manager.

Responsibilities

  • Train and coach new and existing employees on maintenance procedures and technical skills including plumbing, electrical, HVAC, appliance repair, carpentry, make-ready procedures, general construction, preventative maintenance, safety, customer service and curb appeal.
  • Serve as a performance consultant to local and regional site leadership.
  • Conduct on site and remote assessments of properties for compliance and work with sites to develop action plans including training and support.
  • Perform training administration duties including course scheduling, registration/tracking, preparation of training facilities, and other tasks to make each course successful as necessary.
  • Manage all classroom logistics as necessary.
  • Utilize various methods of training, such as classroom training, demonstrations, on-the-job learning, meetings, conferences and workshops.
  • Assist locations needing additional expertise or support as requested by Regional Director, Regional Engineer or other Senior Management.
  • Comfortable using the Learning Management System as part of the holistic approach to learning delivery.
  • Partner with the Learning Operations Manager and Instructional Designer to develop materials and resources for training.
  • Create and assemble manuals, job aids, participant guides, etc. as necessary.
  • Be a key contributor to the project team that works on new acquisition and new build opening support.
  • Provide necessary logistical, planning, strategy, delivery and administration support for acquisition and new builds.
  • Participate as a project team member in the implementation and execution of department initiatives.
  • Maintain records of training history as appropriate, most likely in our LMS.
  • Report on completed courses, absences, issues etc.
  • Coordinate training to adhere to regulatory requirements and certifications.

Requirements

  • High School diploma/vocational training in Facilities Management or Engineering required.
  • Undergraduate (Bachelor) Degree in Business, Real Estate or Property Management preferred.
  • 5 - 7 years of experience as a Maintenance Technician (HVAC, Plumbing, Electrical, Appliance/Repair) required.
  • 3 - 4 years of experience in People/Team Management in Maintenance, Maintenance Training and Development required.
  • 1 - 2 years of experience in Training Material Development preferred.
  • EPA Universal Certification required.
  • CPO (Certified Pool Operator) preferred.
  • CAMT preferred.

Benefits

  • Full benefits package
  • Generous paid time off
  • 401(k) with company match
  • Growth and advancement opportunities
  • Lucrative referral bonus program
  • Incredible associate rental discount if you choose to live on-site.
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