Johnson & Johnson

posted 5 months ago

Full-time - Manager
Chemical Manufacturing

About the position

Johnson & Johnson Innovative Medicine (JJIM) is seeking a Manager, Advanced Practice Provider Ambassador, Gastroenterology/IBD, for our Northeast Region, which encompasses states such as Massachusetts, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Ohio, Indiana, Michigan, Illinois, and Missouri. At JJIM, our primary focus is on helping individuals lead full and healthy lives by treating, curing, and preventing some of the most complex diseases of our time. We are committed to pursuing the most promising science, wherever it may be found, and our mission is driven by the inspiration we draw from our patients. We pride ourselves on fostering a diverse company culture that celebrates the uniqueness of our employees and is committed to inclusion. We are proud to be an equal opportunity employer. In this role, the Manager, APP Ambassadors, Gastroenterology will lead a team that proactively and compliantly engages Advanced Practice Providers (Nurse Practitioners and Physician Assistants) at a local level. The goal is to identify marketplace needs, provide education on disease states and products, and support healthcare providers in the appropriate utilization of JJIM access and fulfillment resources. The APP Ambassadors will work collaboratively with other field team members to fulfill all role responsibilities while adhering to compliance standards. The primary responsibilities of this position include mentoring, developing, and leading a team to achieve brand objectives for Gastroenterology products within the JJIM portfolio. The manager will need to demonstrate strategic business shaping abilities while operating within an assigned budget. They will be responsible for managing APP Ambassador performance, fostering valuable customer relationships, and ensuring the completion of all required field standards, including timely documentation of customer engagements and expense reporting.

Responsibilities

  • Mentor, develop and lead a team towards attaining brand objectives for Gastroenterology products within the JJIM portfolio.
  • Demonstrate the ability to shape their business strategically while operating within an assigned budget.
  • Pull-through Immunology culture tenets, manage APP Ambassador performance, develop and motivate people and teams, demonstrate core product's clinical attributes, forge valuable customer relationships, and achieve their brand objectives.
  • Collaborate with partners and work in the field with minimal supervision.
  • Complete all required field standards, including timely and accurate documentation of customer engagements, expense reporting, and required trainings.

Requirements

  • Advanced degree as either Nurse Practitioner (NP) or Physician Assistant (PA).
  • 3+ years as a NP or PA actively engaged in Gastroenterology/Irritable Bowel Disease patient care.
  • 3+ years of experience leading and managing teams.
  • Track record of building productive, collaborative relationships with individuals of varied educational backgrounds and performing different roles within an ecosystem.
  • Self-starter with proven ability to set, pursue, and achieve goals/results.
  • Superior communication skills (written and verbal) and excellent follow-through.
  • Reside within the geography or be willing to relocate to it.
  • Ability to travel up to 75% of the time, including some weekend conferences.

Nice-to-haves

  • NP or PA experience working in both institutional/academic settings and community offices.
  • Strong knowledge as it relates to payer approval processes, and solid business acumen.
  • Ability to translate customer feedback into potential solutions.
  • Strong organizational, problem-solving, and project management skills.
  • Success exhibiting peer leadership, mentorship, and coaching.
  • Genuine interest and demonstrated competence in learning and adopting new technologies.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance coverage.
  • Short- and long-term disability insurance.
  • Business accident insurance.
  • Group legal insurance.
  • Participation in the company's consolidated retirement plan (pension) and savings plan (401(k)).
  • Eligibility for the company's long-term incentive program.
  • Vacation time - up to 120 hours per calendar year.
  • Sick time - up to 40 hours per calendar year; for employees in Washington State - up to 56 hours per calendar year.
  • Holiday pay, including Floating Holidays - up to 13 days per calendar year.
  • Work, Personal, and Family Time - up to 40 hours per calendar year.
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