Manager, Cyber Product Owner (Data Loss Prevention)

About the position

Capital One is seeking a Data Protection Product Owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner in the Data Protection Service Area supporting Data Loss Prevention (DLP), you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and Data Loss Prevention (DLP) to drive impactful improvements to our cyber capabilities.

Responsibilities

• Communicate the Data Loss Prevention (DLP) delivery roadmap to our technology teams by inspiring the team through the DLP product vision
• Clearly articulate and advocate target persona, customer benefit, and value of features across teams
• Leverage DLP technical knowledge and skills on how systems work and how systems are configured to effectively support engineering teams in delivering value
• Utilize strong cybersecurity background and customer research and insights to represent the voice of the customer to the engineering team(s)
• Understand and optimize our DLP detective, investigative and remediation workflows
• Coordinate cross functional interactions to derive and execute on necessary root cause solutioning against identified DLP alerts and findings
• Drive continuous improvement of the DLP program through strategic planning, strong governance practices, thoughtful engagement with business partners, and development of a thorough understanding of business practices to identify data loss concerns
• Incorporate design thinking and analytics to inform product design
• Actively participate in research or design sessions for new features
• Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteria
• Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams
• Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities
• Act as a technical advisor to the product manager, engineering, and other stakeholders
• Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies
• Support teams through escalation and resolution of impediments
• Drive performance and innovation with data-driven insights
• Proactively identify opportunities when key metrics on security, resilience and performance for your product(s) are not performing
• Maintain technical and risk credibility with your own team(s) and with partners across our technology organization

Requirements

• High School Diploma, GED or equivalent certification
• At least 4 years of experience working in cybersecurity or information technology
• At least 3 years of experience in Product Management translating cybersecurity strategy and analysis into product requirements

Nice-to-haves

• Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science
• 4+ years of experience translating business strategy and analysis into products
• 4+ years of Cyber Product Owner experience
• 2+ years of Data Protection or Data Loss Prevention Experience
• 2+ years of hands-on JIRA experience
• Experience in regulated financial services organizations or tech companies
• 2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security, or Symantec DLP Administration)

Benefits

• Comprehensive health benefits
• Financial benefits including performance-based incentive compensation
• Inclusive set of benefits that support total well-being