Manager, Cyber Product Owner

$201,400 - $229,900/Yr

Capital One - Chicago, IL

posted 3 months ago

Full-time - Mid Level
Chicago, IL
10,001+ employees
Credit Intermediation and Related Activities

About the position

Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner supporting the Network Security Cyber Service Area, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities. You will communicate the delivery roadmap to our technology teams by inspiring the team through the product vision. You will clearly articulate and advocate target persona, customer benefit, and value of features across teams. Leveraging your technical knowledge and skills on how systems work and how code is built, you will effectively support engineering teams in delivering value. You will utilize your strong cybersecurity background and customer research and insights to represent the voice of the customer to the engineering team(s). Incorporating design thinking and analytics will inform product design, and you will actively participate in research or design sessions for new features. Additionally, you will contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories, design details, and comprehensive acceptance criteria. You will lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams. Prioritizing the Product Backlog to maximize business and customer outcomes while balancing technical and non-technical aspects will be crucial, as will incorporating cyber and operational risk reduction outcomes and activities. As a technical advisor to the product manager, engineering, and other stakeholders, you will collaborate across multiple cross-functional teams and play a key role in Agile and SAFe ceremonies. Your role will also involve driving performance and innovation with data-driven insights, proactively identifying opportunities when key metrics on security, resilience, and performance for your product(s) are not performing. Maintaining technical and risk credibility with your own team(s) and with partners across our technology organization will be essential.

Responsibilities

  • Communicate the delivery roadmap to our technology teams by inspiring the team through the product vision.
  • Clearly articulate and advocate target persona, customer benefit, and value of features across teams.
  • Leverage technical knowledge and skills on how systems work and how code is built to effectively support engineering teams in delivering value.
  • Utilize strong cybersecurity background and customer research and insights to represent the voice of the customer to the engineering team(s).
  • Incorporate design thinking and analytics to inform product design.
  • Actively participate in research or design sessions for new features.
  • Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories, design details and comprehensive acceptance criteria.
  • Lead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teams.
  • Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities.
  • Act as a technical advisor to the product manager, engineering, and other stakeholders.
  • Collaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremonies.
  • Support teams through escalation and resolution of impediments.
  • Drive performance and innovation with data-driven insights.
  • Proactively identify opportunities when key metrics on security, resilience and performance for your product(s) are not performing.
  • Maintain technical and risk credibility with your own team(s) and with partners across our technology organization.

Requirements

  • High School Diploma, GED or equivalent certification.
  • At least 6 years of experience working in cybersecurity or information technology.
  • At least 3 years of experience in digital product management.

Nice-to-haves

  • Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science.
  • 3+ years of experience solving cyber technical challenges.
  • 4+ years of experience translating business strategy and analysis into products.
  • 3+ years of Cyber product owner experience.
  • 2+ years of experience in technical writing.
  • 2+ years of hands-on JIRA experience.
  • Experience in regulated financial services organizations and/or tech companies.
  • 2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security).
  • 5+ years of experience working with cloud based or on-prem network security products (WAF, DDoS Mitigation, IPS/IDS, NGFW, VPN, or Proxy).
  • 5+ years of experience with enterprise security frameworks Zero Trust and SASE, and other related network security components and products.
  • 5+ years of experience in scaled agile product management.

Benefits

  • Health insurance
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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