About the position
The Capital Markets Financial Analysis ('CMFA') Hub Manager is a CMFA subject matter expert responsible for the day-to-day management of the CMFA Hub's delivery of financial analysis on behalf of Cushman & Wakefield's Investment Sales brokerage services including industrial, retail, and office property types. In this role, the CMFA Hub Manager provides oversight on the execution of financial analysis requests by providing direction, conducting quality control reviews, and lending subject matter expertise. The CMFA Hub Manager provides oversight on team member development and performance, ensuring alignment on service delivery expectations. The CMFA Hub Manager serves as a key contributor to the CMFA Hub's maturity with involvement in training and onboarding activities, implementing standardized workflow processes, implementing best practices, and identifying continuous improvement opportunities to ensure sustained delivery of high-quality, efficient services to Cushman & Wakefield's brokers. The ideal candidate will be based in a Cushman & Wakefield office and available to work on-site (hybrid schedule available). Team members may be expected to work various time zones, depending on the product type and markets they service.
Responsibilities
- Deliver strategic insights and recommendations to broker/broker teams based on analysis findings.
- Collaborate with broker and leadership stakeholders, and other support teams, to ensure the CMFA Hub delivers an exceptional broker experience.
- Monitor, track, and observe process and production behaviors, identifying opportunities for additional training support.
- Implement effective delegation best practices, balancing involvement into the transactional analysis and due diligence aspects of team assignments.
- Oversee the day-to-day operations of the CMFA Hub including supervision of direct reports and quality review of analyses.
- Perform quality control reviews, identifying team strengths and areas for additional training.
- Monitor CMFA Hub and Analyst performance to identify opportunities for process/deliverable improvement.
- Lead, coach, train, and develop CMFA Hub Analysts, including completion of performance evaluations.
- Develop and deliver Analyst training materials to standardize onboarding and support continued development.
- Spearhead the creation of standardized, best practice workflow processes and guidelines across the CMFA Hub.
- Collaborate with technology partners to identify, implement, and maintain automation/data analysis solutions.
- Participate in business intelligence reporting and maintenance, ensuring workflow pipeline is accurate.
- Support business development activities to encourage use of the CMFA Hub within assigned markets.
- Champion the adoption of the CMFA Hub, pitching value proposition and benefits to Capital Markets brokers.
- Contribute to change management efforts and assist with managing resistance to change.
- Demonstrate Cushman & Wakefield's core values by promoting a culture of diversity, equity, and inclusion.
- Perform other related duties as required or requested.
Requirements
- Bachelor's Degree (Business, Finance, Real Estate, Accounting, Economics, etc.) strongly preferred.
- 7+ years of financial analysis and underwriting modeling experience (3+ in Commercial Real Estate required).
- Previous Capital Markets and/or brokerage team experience is preferred.
- Prior management oversight with direct reports is a plus.
- Highly proficient in Microsoft Office Suite, specifically Excel.
- Argus Enterprise and/or Excel cash flow modeling experience required.
- Strong analytical skills with high attention to detail and accuracy.
- Demonstrates an executive presence with the ability to communicate and interact with brokers.
- Experience leading teams and contributing to the professional development of financial professionals.
- Strong champion of change and process improvement.
- Strong problem resolution, project management, communication, and relationship management skills.
- Experience improving processes and procedures to drive standardization and improve efficiency.
- Ability to balance and prioritize multiple priorities in a high-volume, fast-paced environment.
- Ability to navigate challenges with a solution-oriented mindset.
Nice-to-haves
- Master's degree or MBA.
- Experience in a remote work environment.
Benefits
- Competitive salary range of $119,000.00 - $140,000.00.
- Equal employment opportunity and affirmative action employer.
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