Manager - Global Retail eCommerce Sales

Full-time - Mid Level

San Jose, CA

About the position

We are seeking a dynamic and results-oriented Global Retail eCommerce Sales Manager to manage our efforts in growing our global Amazon retail businesses, expanding our global marketplace businesses, and managing our retail media spend to drive demand generation for Amazon and other North American retailers. The Global Retail eCommerce Sales Manager's goal is to be an influential and strategic manager of marketplace growth globally. This customer-first leader will oversee the ecommerce functions of the business, including expanding our global partnership with Amazon as a 1P and 3P partner, building out additional marketplaces by geographies, and influencing the optimization of retailer .com sites. They will further understand the flywheel that drives sales growth, including the full funnel marketing programs that drive traffic and result in attributable sales. They will further be responsible to the growth of healthy customers - ones that invest into our premium products, engage in our portfolio of features, are inspired to share their experiences with others, and build a loyalty with our Brand. The right candidate will be highly collaborative, approachable and available. They will have a strong product knowledge, be well organized and eager to drive change with a test and learn mentality.

Responsibilities

• Deliver profitable business growth and ensure the achievement of profitable business growth through the implementation of strategic sales initiatives and optimization of resources.
• Partner with the global sales team and develop new executive business relationships that identify and ensure new channel growth initiatives.
• Engage professionally with retailer executive teams to ensure growth objectives alignment and synergy.
• Build the go-to-market motions for new sales channels in alignment with the global Geo leaders.
• Optimize retail digital marketing and advertising strategies and develop and execute strategies that are accretive and deliver measurable sales growth within the specified period.
• Implement a sales cycle that encourages customer engagement in product activation and renewal, thereby maximizing lifetime value of a subscription for a customer.
• Build new business plans with detailed financials aimed at driving long term valued growth.
• As an individual contributor driving strategic expansion, use coaching as a tool to foster a culture of continuous learning and growth across team members.
• Set smart (specific, measurable, achievable, relevant, time-bound) goals for themselves to ensure clear direction and accountability.
• Be a strong executive presenter, able to use case study, financial and data driven principles to advocate for any strategic recommendations.
• Advocate for customers across every touchpoint in a subscription journey to guarantee proper brand positioning, a seamless onboarding experience, and a valued long term customer relationship.
• Make data-driven decisions, utilizing various market research and analytic programs across the organization to monitor key metrics and pace performance.
• Be a perpetual student of their environment, constantly researching and learning ways to optimize business operations and extract the best performance from team members.

Requirements

• 8-10 years of experience in a similar field.
• Leadership skills and demonstrated ability to lead and inspire a sales team, driving performance through effective coaching and mentoring.
• Strong analytical skills with the ability to interpret data and make informed decisions that drive business growth.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong problem-solving abilities, with a strategic mindset and the capacity to navigate complex business challenges.
• Proficiency in relevant software and analytic programs used for tracking performance metrics and optimizing marketing strategies.
• Flexibility and adaptability to thrive in a fast-paced and dynamic business environment.

Nice-to-haves

• Preferably a bachelor's or a master's degree in business administration, marketing, or a related field.
• Maintaining a positive attitude, bringing energy and enthusiasm to the workplace every day, and striving to uplift and improve those around them.
• A winning mindset and the ability to drive success in all business endeavors.
• Ideally bring experience and relationships with international retailer executives in the software or PC hardware industry.

Benefits

• McAfee recognizes and supports its obligation to reasonably accommodate applicants and employees with disabilities.
• Diversity is foundational for our business success.
• McAfee desires to be an employer of choice with an inclusive environment for all individuals.