Manager, IT Product Management

About the position

Salesforce Inc. seeks Manager, IT Product Management in Dallas, Texas. The role involves engaging with business users at different levels to understand business needs, analyze, document, evaluate and prioritize the requirements, and make recommendations on the solution and implementation. The manager will drive, develop, and maintain numerous project deliverables that support the program, including functional and non-functional specifications, data mapping/transformation, solution design, process diagram, acceptance criteria, user acceptance testing, and other project artifacts. Collaboration with the technical/development team is essential to help them understand the specifications/requirements for technical development, testing, and implementation. The manager will also identify test scenarios, develop test scripts, and execute testing in support of system and user acceptance testing. Additionally, the role requires partnering with various business partners and solution teams to evaluate how to best leverage integration to meet evolving business requirements and information needs. Ensuring solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines is crucial. The manager will provide functional leadership during technology enhancements upgrades/implementations and work successfully as a liaison with various internal business/technical partners. Leading, guiding, and supporting team members to streamline work processes to improve efficiency and consistency is also part of the job. Telecommuting is permitted.

Responsibilities

• Engage with business users to understand business needs and prioritize requirements.
• Drive, develop, and maintain project deliverables including specifications and project artifacts.
• Collaborate with technical/development teams to clarify specifications and requirements.
• Identify test scenarios, develop test scripts, and execute testing.
• Partner with business partners and solution teams to leverage integration for business needs.
• Ensure solutions promote simplicity and efficiency while conforming to standards.
• Provide functional leadership during technology enhancements and upgrades.
• Lead and support team members to improve work processes.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related quantitative discipline.
• Five years of progressively responsible experience in the job offered or related field.
• A related technical degree is required.

Nice-to-haves

• Experience with Aggregation.
• Experience with Real Time ingestion.
• Familiarity with JIRA.
• Experience with JAD.
• Ability to design leads from UI.
• Experience with API.
• Knowledge of XML.
• Proficiency in SQL.
• Experience with Business Intelligence reporting.
• Experience with User Acceptance Testing.