Manager, Marketing Operations

About the position

The Marketing Operations Manager is responsible for GTM project management, planning and execution, process improvements, and overall workflows. Coordination and project management of digital and non-digital creative projects and processes including graphic design, asset production, copywriting and development to ensure projects are on-track. The Manager will work with cross functional departments and external teams daily to ensure effective, diligent and timely workflows.

Responsibilities

• Manage cross-functional marketing initiatives that include timelines and deliverables for brand moments, activation, launches and events.
• Support of daily operations and workflow of the in-house studio.
• Develop and optimize process improvements and cross channel collaboration to increase lifecycle project timelines and start dates.
• Overall project management of timelines and project dashboards to ensure on time delivery.
• Drive the adoption and development of marketing tools that will support and improve operational efficiencies.
• Lead and implement daily/weekly stand-ups and meetings with key project stakeholders for continuous status check-ins.
• Communicates project updates and status to all lines of business at critical points.
• Asana ticket intake for designer and copy assignments as they pertain to each project.
• Asana user and infrastructure co-lead in optimizing custom workflows and best practices.
• Own international and wholesale asset delivery, Asana, and management support.
• Other duties as assigned.

Requirements

• Minimum 8-10 years experience in project management.
• 360 integrated marketing campaign management from strategic alignment to execution.
• Experience in Smartsheet or similar cloud-based project management system.
• Ability to outline projects scopes, identify existing/new milestones and dependencies.
• Direct operational management experience and understanding of lifecycle workflows.
• Broad understanding of creative assets, copywriting, digital assets, and brand marketing.
• Digital asset management experience.
• Ability to manage multiple projects at a time while maintaining on time delivery.
• Logical/Critical Thinking; resourceful, competent; strategic planning.
• Organized and can compartmentalize projects effectively.
• Computer proficiency in PowerPoint, MS Excel, MS Word.
• Efficient and knowledgeable in management programs such as Asana.
• Good written/verbal communication skills, with strong attention to detail.