Manager, Network Engineering Access

$118,023 - $177,034/Yr

Comcast - Denver, CO

Full-time - Manager

Denver, CO

10,001+ employees

Broadcasting and Content Providers

About the position

The Manager of Network Engineering Access is responsible for overseeing the Access Engineering team across multiple regions, ensuring compliance with technical standards and promoting a customer-driven service culture. This role involves collaboration with cross-divisional peers to develop standards and processes, as well as acting as a subject matter expert to guide team members. The position requires proactive identification of process improvements and the management of engineering operations to meet production requirements.

Responsibilities

• Manage the day-to-day operations of the Access Engineering team across various regions.
• Collaborate with cross-divisional peers to develop and implement standards and processes for Access Engineering.
• Ensure compliance with industry and company technical requirements, standards, policies, and procedures.
• Promote a customer-driven service culture within the team.
• Identify and address processes impacting engineering proactively.
• Serve as a subject matter expert and provide guidance to team members as needed.
• Analyze complex business needs through interaction with senior leadership and external customers.
• Forecast staffing requirements and prepare systems engineering plans and budgets for new projects.
• Create systems engineering standards, tools, and processes by reviewing documentation and participating in SE organizations.
• Lead user conferences to plan future projects and procedures.
• Evaluate new technologies for applicability and impact on operational goals.
• Analyze system performance against customer requirements and direct corrective actions.

Requirements

• Bachelor's Degree in a relevant field.
• 5-7 years of relevant work experience in network engineering or a related area.
• Proven management experience in a technical environment.
• Strong planning and analytical skills to meet production operations requirements.
• Ability to work independently and exercise judgment in significant matters.

Nice-to-haves

• Experience in the cable industry and familiarity with upcoming projects.
• Technical troubleshooting skills.
• Ability to work variable schedules, including nights and weekends.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan with company matching.
• Paid time off and holidays.
• Tuition reimbursement for further education.
• Employee discounts on services and products.