Manager, Retail- Bear Mountain Inn

Full-time - Mid Level

Bear Mountain, NY

Food Services and Drinking Places

About the position

Bear Mountain Inn, managed by Guest Services, is now hiring a Retail Manager. The Manager is responsible for all aspects of unit operations and floor management, including staff, inventory, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. The Manager cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The Manager motivates, instills accountability, and achieves results to drive success in the unit.

Responsibilities

• Plan, develop, and direct daily operations.
• Forecast and analyze sales, labor, and profit; ensure compliance with established budget.
• Schedule, supervise, and participate in the operational duties specific to the unit.
• Recruit, supervise, train, schedule, discipline, review, and direct the unit's management and staff.
• Maintain accounting records, daily reporting requirement, and cash control.
• Manage P&L statement.
• Establish and implement loss prevention procedures.
• Merchandise inventory to maximize sales and profit potential.
• Direct and implement promotional strategies and programs.
• Respond to customer inquiries and resolve customer complaints.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, inventory, housekeeping, sanitation, cash control, dress, and employee hygiene.
• Act as Company's point of contact with clients.
• Maintain awareness of safety issues, and report them immediately to your manager.

Requirements

• High School Diploma/GED required.
• At least 1-2 years of experience in related management required.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities.
• Ability to work well as a team leader.
• Ability to problem-solve.
• Strong customer service abilities.

Nice-to-haves

• Bachelor's or Business Degree preferred.

Benefits

• Healthcare Options (medical, dental, vision, HSA/FSA options, etc.)
• 401K match
• Paid holidays
• Paid time off
• Employee discounts at recreational and lodging facilities nationwide