Manager, Sales and Operations

Rxo - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

About the position

As a Sales and Operations Manager in Brokerage at RXO, you will lead a sales team, identify opportunities to present our world-class services, and generate new sales revenue. This role is pivotal in driving revenue and margin growth across multiple verticals and modes while developing and maintaining best business practices. You will be immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit, supported by resources to build a successful career.

Responsibilities

• Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support
• Interview and train new employees, conduct employee reviews and establish detailed performance goals
• Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
• Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
• Develop sales pipelines and strategies
• Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
• Review customer metrics in real time
• Assist with submitting timely customer bid packages and RFPs

Requirements

• 4 years of transportation-related experience
• Bachelor's degree
• 2 years of non-asset-based brokerage experience
• Experience in management and leadership; conflict resolution experience
• Ability to prioritize work and complete projects effectively within time limits
• Strong ability to think strategically and drive sales
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

Benefits

• Health, dental and vision insurance
• 401(k) with company match
• Life insurance
• Disability insurance
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program