Manager, Sales Operations 3

About the position

The Sr. Manager, Revenue Operations, Global Markets is a strategic leadership role responsible for optimizing sales operations, driving data-informed decision-making, and aligning processes with PayPal's growth objectives. This role partners closely with senior leadership to define strategy, establish management cadences, and ensure seamless execution of revenue operations initiatives across the Global Markets organization.

Responsibilities

• Collaborate with senior leadership to define business strategy and implement management cadences that drive alignment and accountability across teams.
• Design, develop, and maintain sales support systems, processes, and tools required to achieve rapid business growth, revenue attainment, and market development objectives.
• Lead the creation, delivery, and presentation of forecasting models, metrics, reports, analyses, and dashboards to drive strategic decision-making and measure success effectively.
• Partner with leadership to develop annual goals, budgets, and ongoing forecasting processes to ensure operational alignment and achieve business objectives.
• Provide routine and ad-hoc analytic reports to senior management on business development initiatives, customer segment performance, and progress against goals, ensuring insights contribute to actionable decisions.
• Drive the modeling and development of actionable recommendations to optimize sales strategy, operational efficiency, and market positioning.
• Develop and implement a comprehensive sales strategy aligned with PayPal's goals, identifying growth opportunities through market trends, customer insights, and competitive analysis.
• Collaborate with executive leadership to set sales targets, forecast performance, and track key metrics to ensure strategic alignment and measure progress.
• Partner across teams to ensure effective pipeline management, revenue forecasting, and data reporting that enables informed decision-making and enhances performance.
• Foster cross-functional collaboration to align operational strategies with organizational objectives, ensuring scalability, efficiency, and shared success.

Requirements

• Bachelor's degree in business administration, Finance, Economics, Computer Science, or a related field.
• Extensive experience in a senior leadership role in Finance, Sales Operations, Business Development, Analytics, or related fields, including managing large, complex organizations.
• Proven experience developing and implementing systems and tools for CRM, sales compensation, revenue reporting, forecasting, and sales force automation.
• Advanced proficiency in Excel and data query tools, with a strong background in data analytics and reporting.
• Demonstrated expertise in business process design and driving operational excellence across cross-functional teams.
• Strong business acumen with a proven ability to influence stakeholders, lead data-driven analyses, and drive measurable results.
• Experience thriving in lean, fast-paced environments while building scalable systems and processes.
• Excellent written and verbal communication skills, with a proven track record of presenting insights and recommendations to senior leadership.
• Proven success in forecasting, pipeline management, and supporting quota and compensation planning and execution.
• Strong background in process improvement and strategic planning to support the scaling of sales organizations.
• Demonstrated ability to influence sales execution and lead organizational change initiatives.
• Experience translating high-level organizational goals into actionable, efficient operational strategies within sales or revenue operations, driving consistent performance and continuous process improvement.
• Expertise in interpreting complex metrics, generating actionable insights, and enabling data-informed decision-making across multiple business units.
• A track record of working cross-functionally with departments such as Product, Engineering, Finance, and Sales to achieve shared strategic goals.
• Ability to lead change management initiatives and align cross-functional efforts with overall organizational objectives.
• In-depth knowledge of forecasting tools, pipeline management processes, and CRM platforms (e.g., Salesforce) to drive accuracy in reporting and operational scalability.

Benefits

• Annual performance bonus (or other incentive compensation, as applicable)
• Equity
• Medical, dental, vision, and other benefits