Manager, Sales Strategy & Operations

Doordash - New York, NY

Full-time - Manager

Remote - New York, NY

Couriers and Messengers

About the position

The Manager of Sales Strategy & Operations at DoorDash plays a crucial role in driving growth for the company's Commerce Platform, specifically targeting SMB restaurants. This position involves leading a team to enhance sales productivity, optimize sales allocation, and ensure operational excellence. The role requires a blend of strategic vision and execution, focusing on achieving ambitious growth goals in collaboration with the SMB Sales organization. The manager will report to the Director of Sales Strategy & Operations and work closely with cross-functional teams to strategize and operationalize growth initiatives.

Responsibilities

• Lead post-sales strategy for company priorities, developing a strategic vision for Platform sales that aligns with DoorDash's business goals.
• Build a high-performing sales strategy function, focusing on operational excellence in forecasting, pipeline tracking, and sales performance optimization.
• Partner with cross-functional teams to enhance service offerings based on sales team feedback and technology insights.
• Plan for future growth by anticipating market changes and new product introductions, guiding the Account Development Platform team accordingly.

Requirements

• Proven experience in strategy and operations leadership, particularly in sales environments.
• Strong ability to build and execute pipeline strategies in collaboration with sales teams.
• Experience in analyzing sales challenges and creating system-wide solutions.
• Demonstrated ownership and accountability for business outcomes, with a focus on prioritization and goal achievement.

Nice-to-haves

• Experience in B2B SaaS environments.
• Familiarity with sales forecasting and pipeline management tools.
• Ability to work in complex, multi-stakeholder environments.

Benefits

• 401(k) plan with employer match
• Paid time off
• Paid parental leave
• Wellness benefits
• Medical, dental, and vision benefits
• Disability and basic life insurance
• Family-forming assistance
• Commuter benefit match
• Mental health program
• Paid holidays