Manager Trainee

About the position

Insta-Cash Pawn is looking for highly qualified individuals to join our management team in East Texas, specifically in Marshall, Henderson, and Jacksonville. Experience in the pawn industry is not required, but is a definite plus. We are seeking outgoing individuals who are eager to learn and grow within our company. As a member of our Management Team, you will be responsible for all Pawnbroker tasks including writing pawn loans, processing buys, sales to retail customers, and providing excellent customer service. You will also supervise employees, assign tasks, take inventories, train staff, reconcile cash with sales receipts, and maintain operating records. Compliance with company policies and procedures is essential.

Responsibilities

• Greet and interact with all customers to determine their individual needs and recommend appropriate financial solutions
• Perform open/close procedures
• Keep sales floor clean, stocked, and maintain display of merchandise
• Perform sales and loan transactions
• Effectively communicate to customers the legal aspects of the pawn and buy transactions
• Oversee all activities and responsibilities performed by Pawnbrokers on assigned shifts
• Protect company against loss
• Assist in pricing of hard goods, as requested
• Assist with audits, as requested
• Consistently exhibit accountability and leadership skills
• Provide customer service
• Answer general questions from Pawnbroker(s)
• Perform other duties as assigned by senior management

Requirements

• High school diploma or GED
• Minimum 18 years of age
• Cash handling experience
• 1 year customer service experience required
• 1 year retail sales experience required
• 1 year management preferred
• Computer literate
• Outgoing and energetic personality
• Ability to multi-task
• Must meet all eligibility requirements for a Pawnbroker License in the State of Texas

Nice-to-haves

• Experience in the pawn industry
• Proven track record in achieving goals
• Ability to sacrifice days off for subordinates and/or coworkers, if necessary
• Self-confidence
• Strategic and analytical thinking ability
• Ability to be flexible and learn quickly
• Ability to plan and meet deadlines
• Possess an outgoing personality which demonstrates enthusiasm and a sense of humor
• Ability to operate both independently and in a directed team effort
• Professional demeanor and appearance
• Attention to and respect for confidentiality
• Innovative
• Dedicated
• Humble
• Detail oriented
• Basic math skills
• Ability to document and share information

Benefits

• Employer paid life insurance
• Paid time off
• Competitive wages
• Opportunities for success