Manufacturing & Application Engineer

Full-time - Entry Level

Santa Clara, CA

Merchant Wholesalers, Durable Goods

About the position

The Manufacturing & Application Engineer is responsible for executing a business development strategy by providing product selection assistance, accurately and efficiently processing requests for quotations and orders while offering a positive experience for our customers. Oversee the coordination between sales, operations and suppliers to meet market demands during the initial design, building and structuring of bills of materials and all pertinent documentation for newly designed and first built products. Responsible for the growth and development of the company's relationships and sales efforts at all Assembly Services accounts and vendors.

Responsibilities

• Establish, develop, and maintain excellent working relationships with all assigned and prospective customers, suppliers and co-workers
• Independently interpret and understand drawings and/or specifications. Follow processes and procedures per customer requirements
• Responsible for maintaining schedules, costs, bills of material, design, material and system level documentation, assembly and testing for assigned new projects
• Interface with external and internal stakeholders, such as customers, sales, customer service and vendors to provide necessary engineering input and outputs
• Utilize internal test equipment as required by the customer
• Report all sales calls, telephone calls, joint calls, and customer activities in SMP within one week of activity
• Follow up on all business leads assigned by their manager or given to them by the marketing department, technical department or by vendor partners
• Display or demonstrate product knowledge and emphasize saleable features that will transition to market growth
• Offer add-on and up-sell products that may benefit the customer and suggest alternative products when a customer requested product is not available
• Generate and administer proposals and credit terms; prepare sales contracts for orders obtained
• Negotiate setting up of new products, services, and contract items with sales support
• Maintain current knowledge of market conditions and trends; keep management informed of local competition and market conditions
• Demonstrate core competency around Rockwell Automation products and associated manufacturing technology
• Oversee purchase, discount, and price files for customers; review files of existing customers as needed
• Assist and resolve customer requests and/or problems in a prompt and professional manner
• Review daily the Services Manufacturing Report
• Other duties as assigned

Requirements

• High School or GED
• Associate of Science Degree in Engineering or Technology preferred
• 2+ years of hands on experience working in an industrial manufacturing environment

Nice-to-haves

• Advanced controls practices in control panel layout and construction
• Control power, digital and analog signal wiring
• Prototype set up and production
• Editing and red-lining documentation
• Control-specific software fundamentals
• Experience with Auto Cad and Cad-DXF Files
• Ability to read and comprehend dimensional drawings and procedures written in English
• Mechanical skills required
• Possess strong organizational skills, attention to detail
• Execute documented procedures on-site at customer facilities
• Exposure to industrial Lockout Tag out standards and best practices preferred

Benefits

• Paid time off
• Paid vacation
• Sick time
• Paid company holidays
• Flexible personal days
• Professional training
• Development programs
• Career advancement opportunities
• No weekends
• No holidays
• Bonuses