About the position
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar's Earthmoving Division is hiring a Global Product Quality Lead within the Manufacturing Center of Excellence (CoE) in Peoria, IL. This role leads a cross functional team (manufacturing, design, suppliers) focused on improving Motor Grader Products' zero and two months in service quality. This position works with partners to develop quality control processes, review and ensure compliance with quality standards, and execute projects to resolve defects.
Responsibilities
- Ensure collaboration and alignment between the Paving Product Group, Earthmoving Operations, internal and external supply partners to meet quality targets.
- Work daily with manufacturing, engineering, purchasing, and supply chain teams worldwide to accomplish personal and organizational goals, solve quality issues, and promote a culture of continuous improvement.
- Develop, implement, monitor, and optimize quality assurance processes and strategies to ensure final products are compliant with quality standards.
- Manage key metrics that predict zero and two months in service quality, make them visible through a dashboard, and drive actions to achieve goals.
- Lead the development and implementation of corrective action and preventive measures to achieve quality targets.
- Provide coaching on systems and tools used in Quality, including QRWB, Additive, BIQ, Caterpillar Quality Management System, Customer Acceptance Validation (CAV) audits, Key Station Audits, and Enhanced BIQ.
Requirements
- Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
- Knowledge of best practices and standards for improving the effectiveness, efficiency, and safety of the design, production, and distribution of manufacturing products.
- Ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products.
- Ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
- Knowledge of the philosophy, principles and implementation approaches of lean manufacturing.
- Knowledge of effective project management strategies and tactics.
- Knowledge of effective influencing tactics and strategies.
- Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.
Benefits
- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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