Manufacturing Service Engineer

Kalamazoo, MI

Miscellaneous Manufacturing

About the position

As a Service Manufacturing Engineer, you will develop, evaluate, implement, and maintain repair/manufacturing process design, along with associated documentation, operation sequences and processes to repair components and/or finished devices with the intent to improve or reduce repair/manufacturing cycle times.

Responsibilities

• Provide day-to-day production support by participating in daily production team meetings, developing solutions to issues impacting area metrics and assessing process and tooling design for feasibility
• Assess assigned area for improvements related to cycle time, required floor space, labor hours required, final testing acceptance rate, and rework reduction
• Establish manufacturing standards, monitoring actual plant performance and make proposals for improvement
• Strive for reliability and quality in our products, continuously searching for ways to enhance performance and meet all training and documentation criteria
• Contribute/participate in the training and ongoing involvement of operators, production supervisors and others as required, particularly in new and evolving/modified processes
• Generate ideas for new repair processes and/or process optimizations and complete small capital projects
• Propose projects to improve throughput and product quality
• Estimate cost to analyze return on capital investments
• Perform process design calculations for new and existing processes
• Assist in commissioning of new plant equipment and in troubleshooting of existing processes
• Partner with global service operations, materials, product engineering and other groups to solve manufacturing and process issues to drive customer satisfaction
• Provide regular updates on project progress to appropriate personnel, with the ability to plan, organize and implement many concurrent tasks

Requirements

• Bachelor's degree in an engineering discipline required; concentration in industrial engineering, manufacturing engineering or engineering management -preferred
• Previous manufacturing/production or industrial engineering experience -highly preferred
• Strong analytical and problem-solving skills, process improvement orientation and the ability to handle multiple tasks in a fast-paced environment -highly preferred
• Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), power tools and test/inspection equipment -highly preferred

Nice-to-haves

• Experience with objective ergonomic assessing tools similar to Humantech MMH calculator -preferred
• Knowledge of Lean tools, waste identification, lead-time assessment, Kaizen, Kanban and/or process and material flow -preferred