Marketing Communication Specialist - National Remote

$58,300 - $114,300/Yr

Optum - Eden Prairie, MN

Full-time

Eden Prairie, MN

Insurance Carriers and Related Activities

About the position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. The Marketing Communication Specialist will be responsible for the Production Management of M3P, a new CMS program for Medicare beneficiaries. Individuals on the Production Management Team are the primary liaison in seeing through each request from start to finish, creating and managing timelines, tasks, deadlines, and ensuring that all aspects of the project are delivered on time using Workfront as the project management tool. The individual will serve as the program subject matter expert, required to understand the intricacies of the process flow and responsibilities of each cross-department team, providing consultation as necessary. The role involves coordinating with the appropriate cross-department teams and managing each step in the process to ensure quality assurance, such as Stakeholder Review. The individual will also provide support in Workfront system enhancements pertaining to M3P, such as intake design, training, and reporting. Collaboration with multiple working teams will be essential to identify process enhancements to support program and Marketing Customer Operations effectiveness and growth. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Responsibilities

• Responsible for the Production Management of M3P, a new CMS program for Medicare beneficiaries.
• Act as the primary liaison in seeing through each request from start to finish, creating and managing timelines, tasks, and deadlines.
• Ensure all aspects of the project are delivered on time using Workfront as the project management tool.
• Serve as the program subject matter expert, understanding the intricacies of the process flow and responsibilities of each cross-department team.
• Provide consultation as necessary to cross-department teams.
• Coordinate with appropriate teams and manage each step in the process to ensure quality assurance, such as Stakeholder Review.
• Provide support in Workfront system enhancements pertaining to M3P, including intake design, training, and reporting.
• Collaborate with multiple working teams to identify process enhancements to support program and Marketing Customer Operations effectiveness and growth.

Requirements

• Bachelor's degree from a four-year college and/or a professional certification requiring formal education beyond a two-year college.
• 3+ years of operational and communication experience.
• 1+ years of Workfront experience.
• Proven self-driven, highly organized multitasker able to manage many diverse projects at once and meet tight deadlines.
• Show creativity in problem solving and exhibit intense curiosity to learn and grow.
• Proven experience and ability to manage multiple projects and their details end-to-end to meet objectives and deadlines.
• Solid collaboration and relationship-building skills across a wide range of groups and functions.
• Ability to prioritize key initiatives along with juggling stakeholder interests.
• Demonstrated strategic thinking by using appropriate information to diagnose problems, identify root causes, and collaborate with impacted groups to drive decisions and quality results.
• Ability to effectively shift back and forth from a variety of projects and priorities.
• Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.

Nice-to-haves

• Healthcare experience
• PBM experience
• Marketing experience

Benefits

• 401(k) matching
• comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution